- Home Appointment Scheduling Software FareHarbor Worst company to sign up!!!
- Why is FinancesOnline free
User review
of FareHarbor
Worst company to sign up!!!
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
None. They don’t answer their calls. Wasted over a week, never got a follow up call.
What aspects are problematic or could work better?
Customer Service
What features/services would you like to see in future versions of this product?
None
What specific problems in your company were solved by this product?
This company does not respond to phone call. Every time you call you will get a voice mail. You will never get a follow up call. I bet you’ll just waste your time.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Recreational Facilities and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
FEATURE DETAILS
Self-Service
Open System very poor
1
24/7 Access through Multiple Channels very poor
1
Browser-Based very poor
1
Mobile very poor
1
Resource Selection very poor
1
Activity Selection very poor
1
Real-Time Availability very poor
1
Appointment Transactions very poor
1
COTS very poor
1
Events very poor
1
Compound Appointments very poor
1
Group Appointments very poor
1
Appointment Changes very poor
1
Cancellation and No-Show Management very poor
1
Waitlist very poor
1
Overbooking & Recovery Time very poor
1
Security
SSL Encryption very poor
1
User, Roles, and Access Management very poor
1
Backup & Recovery very poor
1
E-Commerce
Service Catalog very poor
1
Online Payment Support very poor
1
Administration
Performance & Reliability very poor
1
Reporting & Analytics very poor
1
Mobile very poor
1
Support very poor
1
Customization very poor
1
API/Integrations very poor
1
Batch Processing very poor
1
Communication & Collaboration very poor
1
