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FareHarbor Review

FareHarbor
Our score: 8.3 User satisfaction: 86%

What is FareHarbor?

FareHarbor is an online-based booking and schedule management solution intended for tour and activity companies and organizations. The software helps transform websites into powerful booking and scheduling platforms with its extensive host of features and functionalities, including embedded calendars, activity displays, and the recently optimized Lightframe checkout tool.

FareHarbor integrates with travel and booking services such as TripAdvisor and PicThrive to further boost your company’s exposure and help you reach out to large and diverse audiences. The platform is easy to use and seamlessly integrates into your business website. It also offers offline booking capabilities so you can still book your clients even when it’s outside store hours.

FareHarbor boast over 2,700 clients and has helped in contribting to more than $1 billion to the tourism industry.

Overview of FareHarbor Benefits

FareHarbor delivers a suite of powerful scheduling and booking tools and features designed to boost the capabilities of tour and activity operators. Branded as the best booking and management software for companies in the touring and activity industry, FareHarbor makes it easy for users to get acquainted with the system and learn how to fully maximize the software to its fullest potential.

First time users of FareHarbor will receive one-on-one training with an Onboarding expert to ensure that they are ready to get things started on the right foot. The software also comes with 24/7 support from the company’s Denver-based customer service and marketing teams. The crew will provide topnotch technical, hands-on support to users anytime, anywhere, at no added cost.

With FareHarbor, users get a simple and very professional booking interface that seamlessly blend with any website. Thanks to its customization features, users can easily tailor the system to fit their brand as well as their services, whether you offer bike rentals or take tourists for a whale watching adventure.

As most online reservations are made when you are offline, FareHarbor ensures that you don’t miss any booking opportunity. Even if it’s outside business hours, you are still on top of your business with the 24/7 live dashboard.

With easy-to-use calendar widgets and simple one-screen checkout process, FareHarbor ensures that your customers have the best experience possible. You can also monitor essential metrics and performance indicators like conversions and cart abandonment rates, providing you with insights on areas that require immediate action and improvement so you can further deliver quality services and overall customer experience.

Overview of FareHarbor Features

  • Custom Fields
  • Custom Report Filters
  • Customer Types
  • iOS Mobile App
  • Import and Export Reports To Excel and Accounting Software
  • Credit Card Swiping
  • Affiliate and Reseller Tracking
  • Shared Resources
  • Email and SMS Communication

FareHarbor Position In Our Categories

Because companies have distinctive business demands, it is only reasonable that they avoid deciding on a one-size-fits-all, ideal software solution. However, it is troublesome to try to stumble on such an app even among sought-after software products. The efficient step to undertake would be to set down the different major functions which require consideration such as essential features, plans, technical skill capability of staff, organizational size, etc. The second step is, you must conduct your research comprehensively. Read these FareHarbor evaluations and look over the other applications in your shortlist more closely. Such all-encompassing research ascertains you stay away from poorly fit software solutions and pay for the system that delivers all the features your business requires to realize efficiency.

Position of FareHarbor in our main categories:

TOP 50

FareHarbor is one of the top 50 Appointment Scheduling Software products

TOP 10

FareHarbor is one of the 10 Online Booking Software products

If you are interested in FareHarbor it could also be a good idea to examine other subcategories of Appointment Scheduling Software collected in our base of B2B software reviews.

Each enterprise has different needs and needs a software that can be personalized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no platform can offer perfect features out-of-the-box. When you search a software product, first be sure what you need it for. Read some FareHarbor Appointment Scheduling Software reviews and ask yourself do you desire basic functionality or do you want advanced tools? Are there any industry-specific features that you are searching for? Obtain the answers to these queries to aid your search. There are plenty of elements that you need to consider and these include your budget, particular business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you want to enhance your company effectiveness and productivity.

How Much Does FareHarbor Cost?

FareHarbor Pricing Plans:

Free Trial

Credit card fee

1.9% + 30 cents

The software and suite of marketing services are free for customers. The only fee is the credit card rate of 1.9% + 30 cents.

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 1

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FareHarbor reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FareHarbor. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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FareHarbor Comparisons

FareHarbor user reviews

Worst company to sign up!!!

Read full review >
Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 08.02.2019 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

What are FareHarbor pricing details?

FareHarbor Pricing Plans:

Free Trial

Credit card fee

1.9% + 30 cents

The software and suite of marketing services are free for customers. The only fee is the credit card rate of 1.9% + 30 cents.

What integrations are available for FareHarbor?

FareHarbor offers integrations with the following business systems and applications:

  • Google Analytics
  • Smartwaiver
  • Trip Advisor
  • PicThrive
  • OnceThere
  • Viator
  • Segway
  • Google Analytics
  • Google Adwords
  • Navis
  • ReserveDirect

FareHarbor average rating:

Average score
1/5 (1 user reviews)
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: None. They don’t answer their calls. Wasted over a week, never got a follow up call.

CONS: Customer Service

Reviewed 12 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: None. They don’t answer their calls. Wasted over a week, never got a follow up call.

CONS: Customer Service

Reviewed 12 months ago

Read full review >

More reviews from 1 actual users:

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  • Most negative

Worst company to sign up!!!

Read full review >
Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 08.02.2019 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

PROS: None. They don’t answer their calls. Wasted over a week, never got a follow up call.

CONS: Customer Service

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Reviewed By Louie Andre
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