What are the best aspects of this product?
FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple.
What aspects are problematic or could work better?
Fees are not suitable for micro-payments. Also, it would be nice if it was allowed by TOS to use FastSpring for custom custom freelance work, not just products.
What specific problems in your company were solved by this product?
Some of my previous payment processors had problems with fraud-checking and support for multiple payment methods. But after switching to FastSpring, my conversion rates may have went a bit up.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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