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FastSpring REVIEW

Sales Software

19 user reviews
USER SATISFACTION 92%
OUR SCORE 8.8

What is FastSpring?

FastSpring is the perfect tool for websites looking to sell digital products, apps, software and SaaS that can cater to all of their business needs. Developed by experts from the e-commerce industry, Fast Spring hit the market in 2005.

FastSpring has been equipped with the latest technologies to maintain databases and e-commerce engines. It brings to the table some innovative solutions that can boost up your sales. It allows you to connect to your client overseas while maintaining security and privacy.

For providing efficient services, FastSpring has received several recognition and awards in the way. It is a three time Stevie Award winner for Customer Services Department of the Year in the category of Computers and Software.

Overview of FastSpring Benefits

For an e-Commerce website, it is important to hit international markets. FastSpring has more than 20 different languages. Also, payments are accepted in more than 12 currencies so you can actually sell to the entire world with Fast Spring.

You get to customize all your pages by yourself. Design as per your feasibility. You can go for simpler designs for general products right up to more sophisticated ones for a particular brand or genre. Be it shopping carts or order pages, you get to control them all.

If you have a chain of stores, you can run all of them through a single account. It is even more useful if you like keeping things discreet. Manage each of your stores through the same interface with ability to customize each page separately.

Since a lot of online buyers order through their mobile devices, FastSpring gives you mobile optimization options as well. With a dedicated display for mobile devices, customers find it easier to browse, navigate and order from your website.

To ensure that your customers are at ease with payment security, FastSpring has integrated with the top payment services in the world. Fraud protection services are also available ensuring that the transactions are fast, safe and easy.

Since it’s a cloud based software service. You won’t need any extra hardware and servers for your store as data migration is made easy and simpler. It offers up to 5GB of downloadable files for your services.

Overview of FastSpring Features

  • In App purchases
  • Subscription models
  • Mobile Optimization
  • Customizability
  • Purchase fulfillment options
  • Secured payment methods
  • Developer Support
  • Usage Tracking
  • Android, iOS Compatible
  • Customer Support for buyers
  • CSS Control
  • Multi Store Management

FastSpring Position In Our Categories

Position of FastSpring in our main categories:

50

FastSpring is one of the top 50 eCommerce Software products

200

FastSpring is one of the 200 Sales Software products

50

FastSpring is one of the top 50 Shopping Cart Software products

50

FastSpring is one of the 50
eCommerce Software products

200

FastSpring is one of the 200
Sales Software products

50

FastSpring is one of the 50
Shopping Cart Software products


FastSpring is also listed in the following subcategories:

Category:Position:Category:Position:
Sales Automation Software#14 Sales Management Software#15
Category:Position:
Sales Automation Software#14
Sales Management Software#15

It is important to realize that hardly any service in the eCommerce Software category is a perfect solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few FastSpring reviews first as specific software may dominate just in a very narrow group of applications or be prepared with a really specific type of industry in mind. Others can work with an idea of being easy and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also find apps that focus on a wide group of users and offer a rich feature set, but that frequently comes at a more expensive cost of such a service. Be certain that you're aware of your needs so that you select a solution that provides specifically the functionalities you look for.

How Much Does FastSpring Cost?

FastSpring Pricing Plans:

FastSpring is being offered in three distinct packages, two of which come on a fee-based basis. The other one is available at a price-quote basis. Here are the details:

Pay As You Grow

  • Per Transaction
  • No contract, cancel any time
  • Standard ecommerce services
  • Low competitive rates
  • Base Benefits
  • Start selling in minutes
  • Global currencies and payment methods
  • No back-office headaches

Business Plan

  • Subscription
  • Best for established companies & SaaS
  • Additional premium services
  • Low monthly fees
  • Base + Premium Benefits
  • Subscription management capabilities
  • Affiliate network & marketing extensions
  • APIs & Webhooks

Enterprise

  • Custom Pricing
  • Tiered volume discounts
  • Additional enterprise services
  • Over $2m in annual sales
  • Base + Premium + Enterprise Benefits
  • Dedicated onboarding
  • User experience customization
  • ERP, CRM and legacy integrations

 

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FastSpring reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FastSpring. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

65

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are FastSpring pricing details?

FastSpring Pricing Plans:

FastSpring is being offered in three distinct packages, two of which come on a fee-based basis. The other one is available at a price-quote basis. Here are the details:

Pay As You Grow

  • Per Transaction
  • No contract, cancel any time
  • Standard ecommerce services
  • Low competitive rates
  • Base Benefits
  • Start selling in minutes
  • Global currencies and payment methods
  • No back-office headaches

Business Plan

  • Subscription
  • Best for established companies & SaaS
  • Additional premium services
  • Low monthly fees
  • Base + Premium Benefits
  • Subscription management capabilities
  • Affiliate network & marketing extensions
  • APIs & Webhooks

Enterprise

  • Custom Pricing
  • Tiered volume discounts
  • Additional enterprise services
  • Over $2m in annual sales
  • Base + Premium + Enterprise Benefits
  • Dedicated onboarding
  • User experience customization
  • ERP, CRM and legacy integrations

 

What integrations are available for FastSpring?

FastSpring integrates with the following systems and applications:

  • PayPal
  • Mail Chimp

User reviews


User reviews in total: 19

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The most favorable review

Josefina

4 months ago


Pros: It is also a great platform for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy for me to set up my own CGI scripting for generating and checking license keys within my products. Customer service is outstanding as well.

Cons: There are times when it might be nice to have an online chat feature.

The least favorable review

Vernon

7 months ago


Pros: FastSpring has a great feature set. In fact, when I originally evaluated eCommerce providers back in 2012, it stood out back then due to its features such as integration, and UX/CX. It is also a reliable software, and its support team is very responsive.

Cons: Occasionally, our customers report that the product download links don't work. Though support has been responsive with regards to such issues. Other than that, it has been working well for us.

Published 4 months ago
Verified
user
It is also a great platform for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy for me to...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like that FastSpring processes the payments, handles all sales taxes, and supports per-product, per-email, and per-use coupons. Also, support for ordering issues is...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
FastSpring is very reliable. When a customer orders one of my books, FastSpring handles the download and charges any applicable taxes, no matter what country the customer...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
FastSpring is a great platform for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy for me to...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
With FastSpring, you pay for their service based on sales, not a monthly fee. The capabilities and features that it supports for their customers continues to grow and are...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
FastSpring is very easy to set up. We integrated it to our products in a day and our business was running in a couple of days. Easy API integration, which allows us to...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I like the ability to sell products that are priced as a single license as well as those which use a subscription model, which is a great help. The ability to also target...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
FastSpring is very reliable. When a customer orders one of my books, FastSpring handles the download and


What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I like the ability to sell products that are priced as a single license as well as those which use a subscription model, which is a great help. The ability to also target...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors...



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