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FastSpring Review

FastSpring
Our score: 9.0 User satisfaction: 94%

What is FastSpring?

FastSpring is the perfect tool for websites looking to sell digital products, apps, software and SaaS that can cater to all of their business needs. Developed by experts from the e-commerce industry, Fast Spring hit the market in 2005.

FastSpring has been equipped with the latest technologies to maintain databases and e-commerce engines. It brings to the table some innovative solutions that can boost up your sales. It allows you to connect to your client overseas while maintaining security and privacy.

For providing efficient services, FastSpring has received several recognition and awards in the way. It is a three time Stevie Award winner for Customer Services Department of the Year in the category of Computers and Software.

Overview of FastSpring Benefits

For an e-Commerce website, it is important to hit international markets. FastSpring has more than 20 different languages. Also, payments are accepted in more than 12 currencies so you can actually sell to the entire world with Fast Spring.

You get to customize all your pages by yourself. Design as per your feasibility. You can go for simpler designs for general products right up to more sophisticated ones for a particular brand or genre. Be it shopping carts or order pages, you get to control them all.

If you have a chain of stores, you can run all of them through a single account. It is even more useful if you like keeping things discreet. Manage each of your stores through the same interface with ability to customize each page separately.

Since a lot of online buyers order through their mobile devices, FastSpring gives you mobile optimization options as well. With a dedicated display for mobile devices, customers find it easier to browse, navigate and order from your website.

To ensure that your customers are at ease with payment security, FastSpring has integrated with the top payment services in the world. Fraud protection services are also available ensuring that the transactions are fast, safe and easy.

Since it’s a cloud based software service. You won’t need any extra hardware and servers for your store as data migration is made easy and simpler. It offers up to 5GB of downloadable files for your services.

Overview of FastSpring Features

  • In App purchases
  • Subscription models
  • Mobile Optimization
  • Customizability
  • Purchase fulfillment options
  • Secured payment methods
  • Developer Support
  • Usage Tracking
  • Android, iOS Compatible
  • Customer Support for buyers
  • CSS Control
  • Multi Store Management

FastSpring Position In Our Categories

Knowing that companies have unique business demands, it is logical that they steer clear of buying a one-size-fits-all, “perfect” software. Nevertheless, it would be difficult to try to stumble on such an app even among well-known software products.
The rational thing to undertake is to tabulate the varied main functions which require investigation like major features, budget, technical skill competence of staff members, company size, etc. Thereafter, you must follow through your product research to a full extent. Have a look at these FastSpring evaluations and check out the other software products in your shortlist more closely. Such comprehensive research can make sure you stay away from mismatched apps and choose the one which provides all the function you require business requires for optimal results.

Position of FastSpring in our main categories:

TOP 20

FastSpring is one of the top 20 eCommerce Software products

TOP 20

FastSpring is one of the 20 Sales Software products

TOP 20

FastSpring is one of the top 20 Shopping Cart Software products

FastSpring is also listed in the following subcategories:

Since each enterprise has specific business wants, it is prudent for them to desist from seeking a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a system even among widely used software solutions. The clever thing to do would be to catalog the various vital elements that need consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some FastSpring eCommerce Software reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive research can ensure you reject ill-fitting applications and zero in on the solution that offers all the features you require for business success.

How Much Does FastSpring Cost?

FastSpring Pricing Plans:

Free Trial

Pay As You Grow

Fee-based

Business Plan

Fee-based

Enterprise

By quote

FastSpring is being offered in three distinct packages, two of which come on a fee-based basis. The other one is available at a price-quote basis. Here are the details:

Pay As You Grow

  • Per Transaction
  • No contract, cancel any time
  • Standard ecommerce services
  • Low competitive rates
  • Base Benefits
  • Start selling in minutes
  • Global currencies and payment methods
  • No back-office headaches

Business Plan

  • Subscription
  • Best for established companies & SaaS
  • Additional premium services
  • Low monthly fees
  • Base + Premium Benefits
  • Subscription management capabilities
  • Affiliate network & marketing extensions
  • APIs & Webhooks

Enterprise

  • Custom Pricing
  • Tiered volume discounts
  • Additional enterprise services
  • Over $2m in annual sales
  • Base + Premium + Enterprise Benefits
  • Dedicated onboarding
  • User experience customization
  • ERP, CRM and legacy integrations

 

User Satisfaction

Positive Social Media Mentions 58
Negative Social Media Mentions 2

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FastSpring reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FastSpring. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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FastSpring Comparisons

FastSpring user reviews

Lets you have an e-commerce site that is quick and easy to set up

Read full review >
Adam
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

Lets you have an e-commerce site that is quick and easy to set up

Read full review >
Joyce
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

More than capable of supporting our needs for payment solutions

Read full review >
Susan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.01.2018 Company Size: More than 100 Employees Industry: Computer Software

Easty to use software that makes multiple payment method processing possible

Read full review >
Darnell
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Civil Engineering

More than capable for supporting our needs for payment solutions

Read full review >
Seth
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.01.2018 Company Size: More than 100 Employees Industry: Computer Software

What are FastSpring pricing details?

FastSpring Pricing Plans:

Free Trial

Pay As You Grow

Fee-based

Business Plan

Fee-based

Enterprise

By quote

FastSpring is being offered in three distinct packages, two of which come on a fee-based basis. The other one is available at a price-quote basis. Here are the details:

Pay As You Grow

  • Per Transaction
  • No contract, cancel any time
  • Standard ecommerce services
  • Low competitive rates
  • Base Benefits
  • Start selling in minutes
  • Global currencies and payment methods
  • No back-office headaches

Business Plan

  • Subscription
  • Best for established companies & SaaS
  • Additional premium services
  • Low monthly fees
  • Base + Premium Benefits
  • Subscription management capabilities
  • Affiliate network & marketing extensions
  • APIs & Webhooks

Enterprise

  • Custom Pricing
  • Tiered volume discounts
  • Additional enterprise services
  • Over $2m in annual sales
  • Base + Premium + Enterprise Benefits
  • Dedicated onboarding
  • User experience customization
  • ERP, CRM and legacy integrations

 

What integrations are available for FastSpring?

FastSpring integrates with the following systems and applications:

  • PayPal
  • Mail Chimp

FastSpring average rating:

Average score
5/5 (5 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Adam

PROS: It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors and startups. I also like the high level of service you get and the team are always wiling to help you out fast.

CONS: Not a lot, admittedly.

Reviewed 2 years ago

Read full review >

The least favorable review

Adam

PROS: It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors and startups. I also like the high level of service you get and the team are always wiling to help you out fast.

CONS: Not a lot, admittedly.

Reviewed 2 years ago

Read full review >

More reviews from 5 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Lets you have an e-commerce site that is quick and easy to set up

Read full review >
Adam
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors and startups. I also like the high level of service you get and the team are always wiling to help you out fast.

CONS: Not a lot, admittedly.

What do you think about this review? Great Poor

Lets you have an e-commerce site that is quick and easy to set up

Read full review >
Joyce
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors and startups. I also like the high level of service you get and the team are always wiling to help you out fast.

CONS: Not a lot, admittedly. There is nothing but good things to say about the software. I can't ask for anything more.

What do you think about this review? Great Poor

More than capable of supporting our needs for payment solutions

Read full review >
Susan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple.

CONS: Fees are not suitable for micro-payments. Also, it would be nice if it was allowed by TOS to use FastSpring for custom custom freelance work, not just products.

What do you think about this review? Great Poor

Easty to use software that makes multiple payment method processing possible

Read full review >
Darnell
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Civil Engineering

PROS: FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. API integration is easy and it made it possible for us to offer many payment methods to our customer base. It offers many other options for your e-commerce, such as payment and subscription.

CONS: We haven't come across any major problems. When we do have a problem, the support team helped us through it. Though I would say that setting up a store page for your products is not that easy if you are looking for a custom design, especially if you want it to look like your own web page.

What do you think about this review? Great Poor

More than capable for supporting our needs for payment solutions

Read full review >
Seth
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple.

CONS: Fees are not suitable for micro-payments. It would be nice as well if it was allowed by TOS to use FastSpring for custom custom freelance work, not just products. Also, a few customers couldn't figure out where to enter promotional coupons, but that's not really a deal-breaker for me.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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