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FastSpring REVIEW

Sales Software

19 user reviews
USER SATISFACTION 92%
OUR SCORE 8.8

What is FastSpring?

FastSpring is the perfect tool for websites looking to sell digital products, apps, software and SaaS that can cater to all of their business needs. Developed by experts from the e-commerce industry, Fast Spring hit the market in 2005.

FastSpring has been equipped with the latest technologies to maintain databases and e-commerce engines. It brings to the table some innovative solutions that can boost up your sales. It allows you to connect to your client overseas while maintaining security and privacy.

For providing efficient services, FastSpring has received several recognition and awards in the way. It is a three time Stevie Award winner for Customer Services Department of the Year in the category of Computers and Software.

Overview of FastSpring Benefits

For an e-Commerce website, it is important to hit international markets. FastSpring has more than 20 different languages. Also, payments are accepted in more than 12 currencies so you can actually sell to the entire world with Fast Spring.

You get to customize all your pages by yourself. Design as per your feasibility. You can go for simpler designs for general products right up to more sophisticated ones for a particular brand or genre. Be it shopping carts or order pages, you get to control them all.

If you have a chain of stores, you can run all of them through a single account. It is even more useful if you like keeping things discreet. Manage each of your stores through the same interface with ability to customize each page separately.

Since a lot of online buyers order through their mobile devices, FastSpring gives you mobile optimization options as well. With a dedicated display for mobile devices, customers find it easier to browse, navigate and order from your website.

To ensure that your customers are at ease with payment security, FastSpring has integrated with the top payment services in the world. Fraud protection services are also available ensuring that the transactions are fast, safe and easy.

Since it’s a cloud based software service. You won’t need any extra hardware and servers for your store as data migration is made easy and simpler. It offers up to 5GB of downloadable files for your services.

Overview of FastSpring Features

  • In App purchases
  • Subscription models
  • Mobile Optimization
  • Customizability
  • Purchase fulfillment options
  • Secured payment methods
  • Developer Support
  • Usage Tracking
  • Android, iOS Compatible
  • Customer Support for buyers
  • CSS Control
  • Multi Store Management

FastSpring Position In Our Categories

Position of FastSpring in our main categories:

20

FastSpring is one of the top 20 eCommerce Software products

50

FastSpring is one of the top 50 Sales Software products

20

FastSpring is one of the top 20 Shopping Cart Software products

20

FastSpring is one of the top 20
eCommerce Software products

50

FastSpring is one of the top 50
Sales Software products

20

FastSpring is one of the top 20
Shopping Cart Software products


FastSpring is also listed in the following subcategories:

Category:Position:Category:Position:
POS Software#6 Sales Automation Software#12
Sales Management Software#12

It is essential to keep in mind that almost no app in the eCommerce Software category will be a perfect solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few FastSpring reviews first as certain software may dominate exclusively in a very small set of applications or be prepared with a really specific industry in mind. Others may work with a goal of being simple and intuitive and therefore lack complex functions needed by more experienced users. There are also apps that support a wide group of customers and provide a powerful feature toolbox, but this usually comes at a more expensive price of such a service. Make sure you're aware of your requirements so that you get a solution that provides specifically the functionalities you look for.

How Much Does FastSpring Cost?

FastSpring Pricing Plans For Enterprises & Small Business:

There are custom price quotes available as per customer’s demand. Other than that, there are two pricing plans which include the merchant fees and customer support charges:

  • 8.9% per transaction is charged with minimum order fee being $0.75
  • You can also pay 5.9% with additional $0.95 per transaction

Both pricing plans have similar features. It’s just what suits you more that will decide what plan you should choose.

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FastSpring reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FastSpring. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

27

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • International
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are FastSpring pricing details?

FastSpring Pricing Plans:

There are custom price quotes available as per customer’s demand. Other than that, there are two pricing plans which include the merchant fees and customer support charges:

  • 8.9% per transaction is charged with minimum order fee being $0.75
  • You can also pay 5.9% with additional $0.95 per transaction

Both pricing plans have similar features. It’s just what suits you more that will decide what plan you should choose.

What integrations are available for FastSpring?

FastSpring integrates with the following systems and applications:

  • PayPal
  • Mail Chimp

User reviews


19 Reviews

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The most favorable review

Vernon


Pros:
FastSpring has a great feature set. In fact, when I originally evaluated eCommerce providers back in 2012, it stood out back then due to its features such as integration, and UX/CX. It is also a reliable software, and its support team is very responsive.

Cons:
Occasionally, our customers report that the product download links don't work. Though support has been responsive with regards to such issues. Other than that, it has been working well for us.

The least favorable review

Julie


Pros:
FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Their support for pro-rating and discounts, for instance, saved us quite some implementation time. We were also very impressed about was how fast and competent FastSpring's support team is.

Cons:
Nothing to complain about so far. It has been a great solution for our business. We would not have been using it for 3 years had it not been the case.


Vernon

Verified
user
FastSpring has a great feature set. In fact, when I originally evaluated eCommerce providers back in 2012, it stood out back then due to its features such as integration,...

Julie

Verified
user
FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Their support for pro-rating and discounts, for instance, saved us quite...

Darnell

Verified
user
FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. API integration is easy and it made it...

Seth

Verified
user
FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable...

Ramona

Verified
user
I like the ability to sell products that are priced as a single license as well as those which use a subscription model, which is a great help. The ability to also target...

Renee

Verified
user
With FastSpring, you pay for their service based on sales, not a monthly fee. The capabilities and features that it supports for their customers continues to grow and are...

Joyce

Verified
user
It's very easy to set up; you can have an e-commerce site up and running in less than a day. Its a one-stop-shop for e-commerce particularly suited for software vendors...

Archie

Verified
user
FastSpring is a great platform for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy for me to...

Josh

Verified
user
FastSpring is such a reliable tool. It is able process payments, handle all sales taxes, provide support to per-product, per-email, and per-use coupons, and even send out...

Percy

Verified
user
FastSpring is very reliable. When a customer orders one of my books, FastSpring handles the download and charges any applicable taxes, no matter what country the customer...

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