It is great for call centers

What are the best aspects of this product?

It improved the efficiency of our call center.

What aspects are problematic or could work better?

Call recordings from a few months back were not saved. But that may have been an issue with our setting.

What specific problems in your company were solved by this product?

It helped improve our performance as a team as it allows reporting and remote work. It has only given us great convenience so far.

Are you a current user of this product?

No