No other call software is better than this!

What are the best aspects of this product?

It is everything we want in a call software. Five9 can do everything we want a dialer to do. I just can't put into words how very pleased we are with Five9 and its rich set of features. Our call center operations are now streamlined.

What aspects are problematic or could work better?

Call quality gets affected when our internet slows down to 50mps. If it drops further to 40mps, instances of dropped calls rise.

What specific problems in your company were solved by this product?

Five9 is an ideal call application for remote workers. Training new reps is very quick and easy and doesn't really take much of our time.

Are you a current user of this product?

Yes