User review
of FiveStars
Fivestars is expensive…
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Maybe
4 out of 7
COST EFFICENCY Poor
3out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well.
What aspects are problematic or could work better?
The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform.
What features/services would you like to see in future versions of this product?
Better access to client list. Not so expensive.
What specific problems in your company were solved by this product?
N/A
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Consumer Goods
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
1000
What is your total annual cost for using this product?
9000
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Program Setup
Marketing Campaigns very good
4
Marketing Components ok
3
Marketing Database Management mediocre
2
Lead Management
Lead Generation mediocre
2
Lead Contact mediocre
2
Lead Nurturing mediocre
2
Feedback Capture ok
3
Lead Scoring and Alerts mediocre
2
Lead Distribution mediocre
2
Reporting ok
3
