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FiveStars Review

FiveStars
Our score: 8.5 User satisfaction: 100%

What is FiveStars?

FiveStars is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty. Trusted by more than 10,000 local businesses, FiveStars has the tools to help businesses create powerful incentives that drive customer visits and increase their spending by up to 10% at every instance.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attracts their existing customers, but encourages them to spend more, resulting to higher income and much improved ROI.

Overview of FiveStars Benefits

To drive your business endeavor to success, your company needs to have a constantly expanding, growing customer base. The sad part is that 50-60% of customers will not likely return for a visit after their first purchase. So how do you foster customer relationships and turn them into meaningful, rewarding partnerships when more than half of your first-time customers aren’t exactly eager for a repeat purchase?

FiveStars Loyalty Program solves that problem and more. This customer loyalty app guarantees to help you attract and retain up to 50% of your customers after their first visit with rewards programs that actually works. Whether you just want a simple loyalty scheme or a complicated rewards program, FiveStars helps you craft something that is customized based on accurate and recent customer data.

Effective rewards programs not only helps you retain old customers and keep them coming back for repeat purchases, it also helps boost your marketing efforts as your customers relay their experiences to their circle of friends and loved ones, effectively spreading good word about your loyalty programs to their other circles, and the process goes on.

The software is easy to use and doesn’t demand an extensive training to help your people get familiar with the system. For customers, joining rewards programs created using FiveStars’ technology are in for a very fast, seamless, and rewarding experience. Programs are shown the rewards program via a sleek tablet, which helps get the attention of your customers. They can easily sign up for programs that appeal to them without impeding your other processes.

Easy registration coupled with fast and intuitive technology results in faster and accurate gathering of customer data, which drives the creation of rewards programs that appeal, attract, and turn visitors into loyal customers.

Overview of FiveStars Features

What Problems Will FiveStars Solve?

  • Automatic coupon & discount distribution
  • POS integrations
  • Optimized marketing campaigns
  • Send birthday messages and rewards
  • Bonus point incentives
  • New customer campaigns
  • Event triggered alerts & special discounts
  • Automatic SMS and emails
  • Location-based, geo-targeted push notifications
  • Smart multi-channel message delivery
  • A/B testing, reminders, & SKU triggers
  • Customer segmentation tool
  • Business growth campaigns
  • At-risk campaigns
  • Lapsed customer campaigns
  • Campaign success reports

FiveStars Position In Our Categories

Since companies have particular business-related needs, it is rational that they avoid going for a one-size-fits-all, ”best” business program. Still, it is futile to discover such a software solution even among well-known software systems. The reasonable thing to do is to write the different chief factors that entail deliberation such as major features, pricing, skill competence of staff, company size, etc. After which, you must do the product research systematically. Have a look at some of these FiveStars evaluations and look over each of the applications in your list in detail. Such well-rounded product research ensure you circumvent unsuitable apps and choose the one which provides all the tools your company requires.

Position of FiveStars in our main categories:

TOP 200

FiveStars is one of the top 200 Marketing Software products

FiveStars is also listed in the following subcategories:

Every enterprise has different needs and needs an application that can be personalized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no software can offer perfect functionality off-the-shelf. When you search a software app, first be sure what you need it for. Read some FiveStars Demand Generation Software reviews and ask yourself do you desire basic functionality or do you require sophisticated tools? Are there any industry-specific tools that you are looking for? Find the answers to these queries to aid your search. There are lots of elements that you need to mull over and these include your budget, specific business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the app that provides all that you want to enhance your company effectiveness and productivity.

How Much Does FiveStars Cost?

FiveStars Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FiveStars is a quote-priced system, meaning that each client receives an individual SMB or enterprise pricing package tailored to his needs. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Demand Generation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FiveStars reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FiveStars. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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FiveStars Comparisons

FiveStars user reviews

Fivestars is expensive…

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 08.07.2019 Company Size: 1-10 Employees Industry: Consumer Goods

What are FiveStars pricing details?

FiveStars Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FiveStars is a quote-priced system, meaning that each client receives an individual SMB or enterprise pricing package tailored to his needs. Contact the company for more details, and ask for your quote.

What integrations are available for FiveStars?

No information available.

FiveStars average rating:

Average score
3.5/5 (1 user reviews)
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Anonymous Reviewer

PROS: The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well.

CONS: The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform.

Reviewed 9 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well.

CONS: The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform.

Reviewed 9 months ago

Read full review >

More reviews from 1 actual users:

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  • Latest
  • Most useful
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  • Most negative

Fivestars is expensive…

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 08.07.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well.

CONS: The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform.

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Reviewed By Louie Andre
Page last modified
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