Efficient fleet management solution for Apple products

What are the best aspects of this product?

Integration is a breeze, especially with their great user support and guide. Connecting with devices is also easy, then I can smoothly add all necessary apps to each unit. The process is even easier when I put those apps in the library of the platform. Moreover, I can update each connected device remotely in a short period, which means I don’t need to interrupt our employees’ workflow for it.

What aspects are problematic or could work better?

You need to use PKG files when adding custom applications to the platform, which makes the process somehow complicated. The tool lacks some basic yet useful applications too, especially those for security purposes such as password managers. I also wish to see better configuration control for each application on the platform too. For example, I want to see the AVG anti-virus in the platform for easier auto-updating feature, and it would be great if I can configure its setting too. That would let me tweak AVG so it would do automatic definition updates on a specified schedule.

What specific problems in your company were solved by this product?

This lets me update each laptop unit without physically holding them, which means the least hassles for me and our employees. Then, it helps me add new applications to the library efficiently as well. And when we need to take a device unit back from an employee, I can remotely lock the device to make it unusable.

Are you a current user of this product?

Yes