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Fleetsmith Review

Fleetsmith
Our score: 9.0 User satisfaction: 98%

What is Fleetsmith?

Fleetsmith is a fleet management solution for companies that use Apple devices including iPhones, iPads, Macs, and Apple TVs. It’s a mobile device management (MDM) system that automates multiple tasks and processes which would otherwise take time and expose you to risks. It puts Mac and iOS devices on autopilot when adding and setting up new devices, applying patches, enforcing policies, updating security, gathering intelligence, and many more.

The software automatically sets up devices for new employees. It identifies security issues and addresses them across the whole fleet before they evolve into problems. Whenever a new security patch or an app feature rolls out, Fleetsmith automatically downloads and updates the device without any human intervention.

Its dashboard provides complete visibility into your entire fleet and would immediately inform you whenever issues of any sort are detected. Moreover, you’re only required to make a configuration one time regarding how you would like your device to update, upgrade, patch, etc. Your choice is saved and applied to all updates from then on. The smart inventory ensures that your records are always up-to-date.

The system integrates with G Suite so admins can easily import users on their domain in a single click. It allows the generation of more business as there’s an increasing number of companies that are moving their collaboration process to the cloud. Fleetsmith also offers support for Office 365, which features the same capabilities as with G Suite integration but are more focused on the Office 365 ecosystem.

As for pricing, the vendor’s Fleetsmith Intelligence plan is absolutely free. Fleetsmith Managed, on the other hand, is free for the first 10 devices. Go beyond that and it will start charging $8.25/device/month if billed annually. It’s $10/device/month if you choose to be billed monthly.

Overview of Fleetsmith Benefits

Fleetsmith empowers automated management of apps, security preferences, settings, etc. of your Apple devices fleet. Here are some of its benefits:

Easy and Automated Onboarding

Fleetsmith makes the whole onboarding and management process of your fleet of Macs and iOS devices effortless. There’s no need for time-insensitive configuration process. Whenever you have a new device or an employee getting a new Mac or iPhone, all you have to do is connect the device to Fleetsmith and the software will automatically set the configurations based on your preferences, the user’s role, and other specifications.

Security-First Design

Fleetsmith is developed and maintained in the belief that all networks are not secure, hence it is crucial to guarantee the safety of endpoints like laptops, mobile phones, and tablets. Powerful security features such as password manager, SSH keys and two-factor authentication, secret management, and security audits ensure that your devices are totally safe from any form of breaches, leaks, and unauthorized access.

Aside from that, the system also makes it easy for admins to identify the connected devices’ health, compliance, and security status. And in the unfortunate case of lost or stolen devices, Fleetsmith allows the remote locking and wiping of data on top of disk encryption. Other security features include app blacklisting and log aggregation in real-time.

Automatic Management

You only need to make a configuration once on how you want your devices to be secured, updated, patched and configured. Fleetsmith ensures that your preferences are reflected on your entire fleet forever, unless you decided to change it of course.

Full Fleet Visibility

From your Fleetsmith dashboard, you can easily view all your devices in a few clicks. Every issue that occurs regarding health, security, hardware, enrollment, etc. automatically surfaces. This enables you to quickly address and resolve it. You don’t have to scour your network of devices to discover what’s going in. One-click remediation fixes a bulk of issues immediately.

Free and Real-Time Intelligence

Fleetsmith Intelligence is a free solution that provides a streamlined environment, visibility into your entire fleet, and automatic inventory management. Through automatic enrollment, your entire fleet becomes visible and issues appear on the dashboard the instant they’re detected. Inventory is also guaranteed to be updated and accurate at all times.

Overview of Fleetsmith Features

  • Full-featured MDM for Macs and iOS Devices
  • Fully automated patch management
  • Zero-touch deployment
  • FileVault encryption
  • Automatic OS upgrades and enforcement
  • Automated app updates
  • Smart inventory
  • Set-and-forget configuration for more than 70 apps
  • Remote lock & erase
  • Automatic Single Sign-On (SSO)
  • One-click remediation
  • Full fleet visibility dashboard
  • Kernel-level app blacklisting
  • Real-time log aggregation
  • Apple Business Manager
  • macOS account creation
  • Password & screen lock enforcement

What Problems Will Fleetsmith Solve?

Problem #1: Tedious and time-insensitive onboarding process.

Solution: For fast-growing companies that hire often, setting up new devices often becomes one of the IT team or office management’s most time-consuming tasks. With Fleetsmith’s True Zero Touch Deployment, admins can define the way they want their device to be set up ahead of time, then dropship a computer directly to their new employees. The device will configure itself the first time it’s booted up: creating user accounts, downloading necessary apps, encrypting the drive, and setting up printer drivers and Wi-Fi, for a start.

Problem #2: Updates and patches are vital but they interfere with work.

Solution: To ensure device security, it’s critical that the OS and apps are always updated so that critical bugs and security holes get patched out quickly. Fleetsmith automates this process for the OS and more than 70 of the most used business apps. Rather than having to manually download, package, and deploy new versions, admins simply have to tell Fleetsmith which versions to run. Fleetsmith takes care of silently updating in the background if possible, prompting the user to manually update if not, and enforcing an update if it is not performed by the due date the admin sets.

Problem #3: Managing devices drains a lot of time and resources.

Solution: Fleetsmith Intelligence provides real-time visibility into the entire device fleet, exposing business and security risks before they escalate into something major. It answers tough questions like whether devices are running the latest operating system, whether encryption and firewall are enabled, and how much free space is left on each hard drive. Then it provides simple, 1-click remediation for any problems it finds, saving time and resources.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Fleetsmith Position In Our Categories

Keeping in mind businesses have particular business wants, it is reasonable they steer clear of seeking a one-size-fits-all, “perfect” software product. However, it would be difficult to pinpoint such a software system even among popular software products.
The efficient step to undertake would be to spell out the varied vital aspects that need careful thought including major features, budget, technical skill ability of staff members, organizational size, etc. After which, you must conduct your research to a full extent. Have a look at these Fleetsmith evaluations and look into each of the solutions in your shortlist more closely. Such comprehensive product research ensures you steer clear of unsuitable applications and buy the one which meets all the features you require business requires for success.

Position of Fleetsmith in our main categories:

TOP 10

Fleetsmith is one of the top 10 Fixed Asset Management Software products

TOP 10

Fleetsmith is one of the 10 Mobile Device Management Software - MDM products

If you are considering Fleetsmith it may also be sensible to analyze other subcategories of Mobile Device Management Software - MDM collected in our base of B2B software reviews.

There are popular and widely used solutions in each software group. But are they essentially the best fit for your enterprise’s specific requirements? A market-leading software application may have thousands of users, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Fleetsmith Mobile Device Management Software - MDM reviews and mull over the aspects that you wish to have in the software such as the price, main tools, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online reviews, get information from the seller, and do your research systematically. This in-depth groundwork is certain to aid you choose the most excellent software solution for your firm’s specific wants.

How Much Does Fleetsmith Cost?

Fleetsmith Pricing Plans:

Free Trial

Intelligence

Free

Managed

$8.25/device/month

Fleetsmith is free to trial for an unlimited time for up to 10 devices. You won’t be charged until you upgrade 11 devices to Fleetsmith Managed. Once that happens, you’ll be billed for all devices with Fleetsmith Managed enabled. Fleetsmith Intelligence is always free.

Here are the plans for an overview of enterprise pricing:

Intelligence – Free

  • Dashboard
  • Auto device assignment (with G Suite, Office 365)
  • Automatic device enrollment (with DEP)
  • macOS intelligence
  • iOS & tvOS intelligence
  • Asset tag support
  • Smart device inventory

Managed – $8.25/device/month

  • All Intelligence Features
  • Dashboard with 1-click remediation
  • Auto device assignment (with G Suite, Office 365)
  • Automatic device enrollment (with DEP)
  • True zero-touch deployment (with DEP)
  • iOS & tvOS management (free during beta)*
  • Remote lock & erase
  • 1-click OS upgrades (macOS, iOS, tvOS)
  • 1-click app installs (with automatic updates)
  • 1-click disk encryption with automatic key escrow
  • Password & screen lock enforcement
  • Asset tag support
  • Smart device inventory

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 1

We realize that when you make a decision to buy Mobile Device Management Software - MDM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fleetsmith reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fleetsmith. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Fleetsmith pricing details?

Fleetsmith Pricing Plans:

Free Trial

Intelligence

Free

Managed

$8.25/device/month

Fleetsmith is free to trial for an unlimited time for up to 10 devices. You won’t be charged until you upgrade 11 devices to Fleetsmith Managed. Once that happens, you’ll be billed for all devices with Fleetsmith Managed enabled. Fleetsmith Intelligence is always free.

Here are the plans for an overview of enterprise pricing:

Intelligence – Free

  • Dashboard
  • Auto device assignment (with G Suite, Office 365)
  • Automatic device enrollment (with DEP)
  • macOS intelligence
  • iOS & tvOS intelligence
  • Asset tag support
  • Smart device inventory

Managed – $8.25/device/month

  • All Intelligence Features
  • Dashboard with 1-click remediation
  • Auto device assignment (with G Suite, Office 365)
  • Automatic device enrollment (with DEP)
  • True zero-touch deployment (with DEP)
  • iOS & tvOS management (free during beta)*
  • Remote lock & erase
  • 1-click OS upgrades (macOS, iOS, tvOS)
  • 1-click app installs (with automatic updates)
  • 1-click disk encryption with automatic key escrow
  • Password & screen lock enforcement
  • Asset tag support
  • Smart device inventory

What integrations are available for Fleetsmith?

Fleetsmith integrates with the following business systems and applications:

  • G Suite
  • Office 365
  • Adobe Creative Suite
  • Google Chrome
  • Zoom
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Reviewed By Jenny Chang
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