Great platform when it comes to fleet management

What are the best aspects of this product?

Fleetsmith is a big help for automating our fleet management for mobile devices. The tool is also very easy to learn and use, that I only need to read its manual in one sitting. Then, I was able to implement it to our system right away. The options for accounts and applications are robust enough for our needs as well.

What aspects are problematic or could work better?

We’ve encountered some difficulties when deleting data remotely. For example, we’ve faced such difficulties when we laid off dozens of employees, and the process took a long time to complete in some of the devices. We worry that such inconvenience can compromise our company data when a device is lost or stolen, especially when we can’t remotely delete data in a short time. We also have some problems when setting up automatic printers, since we’ve gone through a lot of hassles when grabbing and installing needed drivers. Fleetsmith also fails in providing the support we need for such printers after we wait for a long time. Thus, we may choose a better fleet management solution soon.

What specific problems in your company were solved by this product?

Fleetsmith is not as robust with other fleet management solutions available today. Sounds a drawback, but it’s actually a benefit since it makes the platform easier to use for me. As a result, it increases my productivity by letting me complete more tasks each day.

Are you a current user of this product?

Yes