What are the best aspects of this product?
We’ve received the platform seamlessly through Apple API, and we’ve seen that it works great for our needs. It has a very smooth interface that makes macOS fleet management easy and secure. Also, it has expert tech support that provides quick and quality response to any concerns. This platform is quite dependable!
What aspects are problematic or could work better?
It has no dependable and interactive community that can help with its development. For example, Fleetsmith can open an online forum that lists all its previous developments, then allow members to suggest new features. Also, the platform doesn’t have sufficient user account management features. That could have been useful for managing our administrator and regular accounts efficiently, thus we hope for updates that carry such a feature. As of now, we implement additional technical methods to address the issue.
What specific problems in your company were solved by this product?
We’ve navigated our way to grab ISO certification, and Fleetsmith has largely helped us along. We use this to manage all units in our fleet of MAC devices. The platform is doing the job very well, that it only requires minimum intervention from us.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
N/A
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