What are the best aspects of this product?
It allowed us to streamline operations in several countries, maximizing sales and team collaboration.
Once we had our main processes automated, we moved forward with secondary processes.
What aspects are problematic or could work better?
No particular issues.
What features/services would you like to see in future versions of this product?
A mobile app :)
What specific problems in your company were solved by this product?
- Lead tracking and follow up across countries
- Customer claims for problems in rented containers
- Invoicing.
Are you a current user of this product?
Yes
What is your company size?
51-100 Employees
What is your industry?
Logistics and Supply Chain
Did your company use a different software before this one?
Yes
What software did you use before?
Excel spreadsheets
Why did you decide to change it?
Unmanageable sheets
Are you satisfied with the change?
yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
20 hours of mine, plus licences (about $200)
What is your total annual cost for using this product?
About $2500
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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