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User review of Flokzu

This cloud BPM suite helped us to streamline operations in several countries

- by Virginia González

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It allowed us to streamline operations in several countries, maximizing sales and team collaboration.
Once we had our main processes automated, we moved forward with secondary processes.

What aspects are problematic or could work better?

No particular issues.

What features/services would you like to see in future versions of this product?

A mobile app :)

What specific problems in your company were solved by this product?

- Lead tracking and follow up across countries
- Customer claims for problems in rented containers
- Invoicing.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Logistics and Supply Chain

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Excel spreadsheets

Why did you decide to change it?

Unmanageable sheets

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved the reliability of information and its timely delivery to concerned departments and personnel.
  • It allowed for monitoring corporate resources, resulting in their maximized utilization.
  • It helped in securing company resources and information.

PRICING & COSTS

What was the cost of implementing this product?

20 hours of mine, plus licences (about $200)

What is your total annual cost for using this product?

About $2500

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Process Management

Collaboration
5
amazing
Process Analysis
5
amazing
Process Change Tracking
5
amazing
Process Modeling & Design
5
amazing
Design Tools
5
amazing
Forms
5
amazing
Analytics
4
very good
Data Access
5
amazing
SOA and Integration
5
amazing
Visibility and Transparency
5
amazing