What are the best aspects of this product?
I like that I can sort and search quickly. At any time, I’m only a few clicks away from the info I need.
What aspects are problematic or could work better?
The search feature becomes dysfunctional sometimes, and there are system downtimes too. But to be fair, the service is usually back up inside the same business day. Another drawback is the software timesheet management and it could be improved by adding a more powerful overall view.
What specific problems in your company were solved by this product?
We create complicated software products. We use FogBugz for reliable, concise, and quick bug reporting.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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