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User review of FogBugz

Excellent bug management platform

- by Norma

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that I can sort and search quickly. At any time, I’m only a few clicks away from the info I need.

What aspects are problematic or could work better?

The search feature becomes dysfunctional sometimes, and there are system downtimes too. But to be fair, the service is usually back up inside the same business day. Another drawback is the software timesheet management and it could be improved by adding a more powerful overall view.

What specific problems in your company were solved by this product?

We create complicated software products. We use FogBugz for reliable, concise, and quick bug reporting.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.