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User review of FogBugz

Top class project management with a few flaws

- by Jan

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love that I can manage projects, estimate times for large tasks, and supervise everything easily. The Kiln integration is useful as it allows project cases to be linked in mercurial commits and this improves accountability and enables us to learn how time was spent doing each task.

What aspects are problematic or could work better?

The minus points are the interface which makes it difficult to use the app and lack of integration with Trello (which is surprising as the parent company FogCreek Software created both systems).

What specific problems in your company were solved by this product?

We use FogBugz every day in our web development company. We use the app to mange a large volume of tasks with team members located around the world. We can show our clients all the tasks we work on and how long it takes to complete each task. FogBugz enables us to break down big projects into smaller tasks, and we synchronize, maintain, and schedule each task with Kiln which is our version control solution.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.