Easy to customize based on our business needs

What are the best aspects of this product?

It is the modern form generator that addresses all your forms issues. The fact that you can build a form and manage it on your website, it saves time and effort. It is easy to use and flexible for any website. The cloud-based form solution helps you to analyze the data in the forms in real-time. You can quickly and accurately manage all your digital forms online and have your way in terms of carrying out an analysis on the data collected. It helps you to be more organized and automatically updates the data you enter in your forms. In short, it offers the best solution for your digital form needs.

What aspects are problematic or could work better?

There are some few bugs that need debugging with the tool. When you want to delete a field that you no longer want to appear in your forms, it also deletes the data completely from our database. This is not right on my part since you may want to keep data in your database but not in your forms. Luckily, there is an option to hide that field which will do the trick, for now. However, when you view it in the backend, the field you hid will appear and thus difficult to tell, which field is hidden from the ones which are not. I would thus prefer to delete the field and still retain that data sin the website’s database.

What specific problems in your company were solved by this product?

We use WordPress for our website and thus Formstack has proven to be a reliable add-on. It integrates well with WordPress which is a plus on our end. We have been able to create forms that are flexible and reliable for our users. With users on our website, they get the forms they need without having to go through different clicks to find what they are looking for. We are able to use the logic feature in customization of the forms so that they target specific users based on what we want to achieve.

Are you a current user of this product?

Yes