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Formstack REVIEW

Survey Software

22 user reviews
USER SATISFACTION 100%
OUR SCORE 8.5

What is Formstack?

Formstack is a tool that helps organize and structure information as it offers an online form building platform with a number of powerful tools.  You can create simple, complex or short forms according to your business requirements. It helps you in collecting and storing pivotal information. Not only does it allow you to gather information, but it also makes it possible to perform valuable analysis and gain insights regarding the key performance areas.

It comes with more than 40 integrations that automate the process and the scope of the data collected. These integrations can be connected with other software solutions such as CRMs, payment processing systems, security tools, and subscriber lists. Moreover, Formstack also eliminates the need for a developer to be involved, as it offers many customizable features that can be integrated into the forms through the user-friendly interface. Hence, the whole data gathering process becomes simplified and personalized for all kinds of businesses.

Overview of Formstack Benefits

Many renowned businesses prefer Formstack to create online forms for their online CRM purposes. The multifaceted use of these forms can be made for initiating or maintaining internal and external communications by organizations. For internal communications, it gives way for team collaborations and networks. Manual work is minimized through the creation of forms. Workflow routes can be created to streamline processes that need team collaboration. Moreover, different teams can monitor the performance through shared access which allows pulling out insights. Altogether, Formstack helps attain information regarding the employees’ performance, engagement, satisfaction, and teamwork for all departments be it IT or HR. For external purposes, businesses can reach out to a wide array of the audience to collect data, with real-time data storing capabilities.  

As Formstack supports more than 40 integrations across different platforms, it becomes really convenient for businesses to streamline work processes. The payment solution integrations make it easy for users to flow the payment forms using FormStack. The integration of MailChimp allows scheduling campaigns and sending out form emails to the subscriber list.

Data security of online platforms is one of the concerns that struck almost all business organizations. However, with Formstack, businesses can keep their sensitive information protected through the stringent security standards from data collection to data storage and sharing. It allows organizations to encrypt the data with security passwords, so that information can only be accessed by the authorized personnel. It also uses workflow approval which enables the user to access the form only through approved entries. Thus, it also offers a strict monitoring tool to keep track of all form entries.

Overview of Formstack Features

  • Form Builder
  • Section 508 Compliance
  • Conditional Logic
  • Drag and Drop
  • Form Importer
  • Responsive Forms
  • Themes & CSS
  • Data Collection
  • A/B Testing
  • Analytics
  • API & Webhooks
  • Confirmation & Redirects
  • Data Routing
  • Electronic Signatures
  • Email Logic
  • Field Bottlenecks
  • Field Validation
  • Social Autofill
  • Payments
  • Payment Processors
  • Discount codes
  • Security encryption
  • Multiple Users

Formstack Position In Our Categories

Position of Formstack in our main categories:

10

Formstack is one of the top 10 Forms Automation Software products

20

Formstack is one of the 20 Survey Software products

10

Formstack is one of the 10
Forms Automation Software products

20

Formstack is one of the 20
Survey Software products


If you are interested in Formstack it might also be sensible to investigate other subcategories of Best Forms Automation Software listed in our base of B2B software reviews.

Companies have diverse wants and requirements and no software platform can be just right in such a situation. It is useless to try to find an ideal off-the-shelf software app that fulfills all your business needs. The wise thing to do would be to modify the application for your unique requirements, worker skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your unique wants. Do your research, look into each short-listed platform in detail, read a few Formstack reviews, contact the vendor for explanations, and finally select the app that offers what you need.

How Much Does Formstack Cost?

Formstack offers a free trial where you can test its functionality, and a variety of SMB and enterprise pricing plans to choose from. Here are the details:

Silver – Starting at $39/month

  • Basic Features
  • Mobile-Friendly Forms
  • 20 Forms
  • 1000 Submissions
  • 5 users

Gold – Starting at $99/month

  • Basic Features
  • Mobile Friendly Forms
  • Approval Workflow
  • Facebook Tab Embed
  • Google Analytics
  • HubSpot Integration
  • Salesforce Integration Social Autofill
  • 100 Forms
  • 10,000 Submissions
  • 10 users

Platinum – Starting at $249/month

  • Basic Features
  • Mobile-Friendly Forms
  • Approval Workflow
  • Facebook Plugin
  • Google Analytics
  • HubSpot Integration
  • A/B Testing
  • Campaign Tracking
  • Field Bottlenecks
  • Priority Support
  • Salesforce Integration
  • Social Autofill
  • 1,000 Forms
  • 100,000 Submissions
  • 25 Users

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Formstack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Formstack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

25

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL

Formstack User Reviews

What are Formstack pricing details?

Formstack offers a free trial where you can test its functionality, and a variety of SMB and enterprise pricing plans to choose from. Here are the details:

Silver – Starting at $39/month

  • Basic Features
  • Mobile-Friendly Forms
  • 20 Forms
  • 1000 Submissions
  • 5 users

Gold – Starting at $99/month

  • Basic Features
  • Mobile Friendly Forms
  • Approval Workflow
  • Facebook Tab Embed
  • Google Analytics
  • HubSpot Integration
  • Salesforce Integration Social Autofill
  • 100 Forms
  • 10,000 Submissions
  • 10 users

Platinum – Starting at $249/month

  • Basic Features
  • Mobile-Friendly Forms
  • Approval Workflow
  • Facebook Plugin
  • Google Analytics
  • HubSpot Integration
  • A/B Testing
  • Campaign Tracking
  • Field Bottlenecks
  • Priority Support
  • Salesforce Integration
  • Social Autofill
  • 1,000 Forms
  • 100,000 Submissions
  • 25 Users

What integrations are available for Formstack?

Formstack integrates with the following business systems and applications:

  • Google Sheets
  • MailChimp
  • PayPal
  • Salesforce
  • Act-On
  • Authorize.Net
  • AWeber
  • Boz
  • Beanstream
  • Batchbook
  • Chargify
  • Capsule
  • Campaign Monitor
  • Constant Contact
  • Dropbox
  • Drupal
  • Emma
  • Email Center Pro
  • Dwolla
  • Facebook
  • Google Analytics
  • Google Contacts
  • HelpSpot
  • Google Calender
  • Google Drive
  • HubSpot
  • iContact
  • Highrise
  • Stripe
  • Pardot
  • TypePad
  • WebMerge
  • Zapier
  • Wordpress
  • Zendesk
  • WePay

User reviews


User reviews in total: 22

19
3
0
0
0

Average Rating:

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The most favorable review

Irene

4 months ago


Pros: Building forms has never been this easier and thorough. Formstack provides the best user experience from the start to when you finish creating the forms. You can create forms depending on the structure you want them to be in. It helps you manage your forms in a professional manner on any platform. Also, for admin purposes, you can add users in your account and set them up such that they access only what you want them to access based on their roles. It offers a flexible way for users to build forms, process, and publish them.

Cons: They upgraded their builder interface which was not reliable as the older version. It did not provide the kind of user experience I wanted and thus disappointing on my part. Luckily, they provided an option for one to switch to the older version which solved this problem. Also, it would be better if they could provide more options to customize the forms in details. Apart from this, Formstack has made our work easier as it offer flexible functionalities for our form related operations. They are no other major glitches worth mentioning with the product.

The least favorable review

Jackie

5 months ago


Pros: For any beginner, they will be able to find their way around building forms with ease. The interface is simple, which allows you to jump into it, without training of any kind. I was able to create forms from scratch and customize them the way I wanted. When it comes to security, the forms are encrypted and you can set up strong passwords to help limit access to authorized persons only. Also, it is easy to decrypt the forms once they are submitted which adds to its simplicity.

Cons: I have no problem with how the tool works. But since I am in the health sector, I would love the tool to be HIPAA complaint. I had the opportunity to pitch this suggestion to the Formstack technical support and told me they were in pursuit of the tool being complaint with HIPAA. However, they later informed me that they were no longer in pursuit of the same and had no plans of doing so in future. This was disappointing as I was looking forward to that to make my work easier.

Published 4 months ago
Verified
user
Building forms has never been this easier and thorough. Formstack provides the best user experience from the start to when you finish creating the forms. You can create...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
It allows us to customize forms with ease. The fact that we are able to create questions with regard to the ones completed, we can save time as a result. The tool equips...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
We have found that the Formstack is complete tool with all its functionalities and design. It is easy to use and works perfectly with our system. On an advanced level...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Formstack is an intuitive form-builder that offers great set of features. I had been using other software before we transferred all into Formstack, and I can tell that...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
For any beginner, they will be able to find their way around building forms with ease. The interface is simple, which allows you to jump into it, without training of any...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
When you think of a product that offers seamless experience for anyone looking to build quality forms, Formstack comes to mind. I have had to reap multiple benefits from...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
With Formstack we are able to build versatile and styled forms, we are even able to implement them on any platforms and to manage them during the form’s lifecycle. UX...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Formstack is very flexible form solution. It allows quickly creation of the forms and launching them on any website. I like that this tool works great on mobile-device...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It is the modern form generator that addresses all your forms issues. The fact that you can build a form and manage it on your website, it saves time and effort. It is...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I build more complex forms, and all these complexities and calculations cannot be seen by the end-user, they only see the final results. Formstack allows me to customize...



What do you think about this review? Great Poor

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