Gives detailed and accurate analysis of data collected

What are the best aspects of this product?

We had to switch from Wufoo to have what we have now. Formstack has been amazing in terms of service delivery. The usability of the tool is simple which allowed us to get started right away. With its simple interface, we did not need any form of training to start utilizing the tool the features are also intuitive, which is a plus on our part. Although the price was tough on our side, it was worth every buck as we were able to reap more benefits on the same. Since we made the switch, everything has been smooth moving forward.

What aspects are problematic or could work better?

There is very little to dislike about this tool. But there is always room for improvement when it comes to functionality. We will mention a few things that we saw could require improving to make our work easier. For example, the reporting feature of the forms is not as we would want it. It offers you to set the date or time you want to view the conversions. It would be nice if it provided these reports based on weeks or months such that you do not have to set a date you want the reports to be generated rather they will be generated automatically. Also, they should find a way to protect us against false form completions.

What specific problems in your company were solved by this product?

We were all manual before we switched to Formstack. Everything from conversion rates to analysis of the same, we could do it manually. This took a lot of time on our part and also inaccurate reports were generated. Thanks to Formstack, we can now carry out a detailed analysis of the conversion rates for our landing pages using the forms we create. This helps us to manage leads all the way to conversion. Apart from that, we were not able to carry out A/B testing for our campaigns or forms before Formstack. With this tool, we can do all this and more and know which is the best campaign or form to implement.

Are you a current user of this product?

Yes