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User review of Formstack

Great product

- by Mitchell

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The software is extremely easy to use. It can be used even by those with no background in building forms. I like that the system offers great security with complex passwords in order to decrypt the form submissions.

What aspects are problematic or could work better?

I wanted to implement HIPAA complaint form submission tool, their team told me that they work on the process to become HIPAA complaint, but after some weeks they have told me that they no longer work on this process and they don’t have any plans to revisit it.

What specific problems in your company were solved by this product?

We use it to gather information that doesn’t contain some health related information, and this is because that other people has sign up for various events. Our main goal was to convert all the forms to Formstack, but because they couldn’t become HIPAA complaint we are looking for another vendor that can offer this kind of service.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.