Helps increase conversion rate

What are the best aspects of this product?

It is user friendly which eliminates the learning curve our employees may encounter. Apart from that, the technical support is highly responsive and thus we are able to get started with ease. We can create forms on the go and design them in a way that complements our business. When it comes to integration with Unbounce, Formstack makes it work. This way, we are able to create lead pages that convert easily to give better results. We are also able to tack and manage the leads until they convert without much hustle.

What aspects are problematic or could work better?

We are getting quality forms and services from this tool. However, the latest update on their dashboard is not working well for us. Before this, we used to get screenshots of statistics and conversion rates for our forms. But at the moment they have updated the dashboard and all we get is a listing of our forms. It would be better if they brought back the previous functionality on their dashboard as it was better than the current one.

What specific problems in your company were solved by this product?

We have a website and knowing how many leads you have is vital. Luckily, we have Formstack to take care of this for us. It has been able to capture leads on our website, which gives us the opportunity to manage that lead and increase conversion. Since we started using this product, we have accomplished a conversion rate of 30%, which is huge. In short, we have seen results from this tool as it has become a reliable add-on to our conversion strategy.

Are you a current user of this product?

Yes