It saves time

What are the best aspects of this product?

It allows us to customize forms with ease. The fact that we are able to create questions with regard to the ones completed, we can save time as a result. The tool equips us with the ability to route and distribute responses from our audiences. We can also send notifications in the form of emails and thus track the responses we get so that we can know which action to take. The export feature allows us to export all those responses into excel for ease of analysis of that data. It makes our work easier, which is a big plus on our part.

What aspects are problematic or could work better?

Although the tool offers reliable and professional service to our business, it is limited in terms of customization. We do not get to customize the final from before publishing. We want the forms we publish for our customers to see, to be identified with our business. Formstack does not offer this form of customization. It would be better if there was a way to fully customize the form. Otherwise, the product works fine for what we need it to do.

What specific problems in your company were solved by this product?

We have been able to use Formstack in every survey we conduct. It may be we want to carry out survey on employees, or get travel information. Either way, this product has come to help us achieve big things. Also, we can easily design requests for our customers using the forms we create. The better part of this tool is that you can create forms and end links to people asking them to complete the forms on their own. This helps to collect raw data and analyze it with ease. At the end of the day, it saves time and effort on our employees.

Are you a current user of this product?

Yes