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User review of Formstack

Must have tool for form building

- by Donna

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I have great experience with Formstack software. It’s highly flexible and intuitive tool. We were searching for a tool that will allow us to iterate, play well with other systems and that can be used by non-technical staff. We have found that this software does the job and meets all our needs. Even my non-technical employees can do a lot of customization.

What aspects are problematic or could work better?

What I don’t like is that I cannot back-up the submissions in the app. The data can be exported via integrations but it would be great if they could make an option for restoring data in the app.

What specific problems in your company were solved by this product?

We use this tool for lead generation, internal process- HR, and for other operations. We are able to test out and refine new processes without building software. I love that Formstack integrates well with Salesfroce, Active Campaign and Zapier and with many other Marketing Automation Platforms. We are able to push data all over the place from one place.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Facilities Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.