Reliable in generating leads

What are the best aspects of this product?

When it comes to flexibility and how our staff quickly catches up in terms of use, this tool offers a user friendly interface for them to get started. It is easy to use even for our non-tech savvy staff. This helps them to collaborate well with others while they create forms with ease. Formstack offers a platform where we all can relate and have our way while at it. As a business, we need everything to be seamless and able to work with each other on a platform where everyone understands what is going on. For the case of the staff that is tech savvy, we are able to easily customize the forms the way we want which translates to a hustle free experience.

What aspects are problematic or could work better?

Despite the tool being reliable in so many ways, it does not have a storage or backup feature. When you have done everything in terms of creating forms and exporting data, you cannot store it for the purpose of reference or backup. This limits us in many ways as we are unable to backup data or the work we have done using this product. It would be nice if they added a backup feature to help us save our work and store it in a secure platform within the app.

What specific problems in your company were solved by this product?

We have been able to solve problems that relate to lead generation, employee survey and other operations within our business. With Formstack, we can test processes, which eliminate the need to build software and then test it. It has thus saved us time, effort, and money in our endeavors. It also integrates well with CRM systems such as Zapier and Salesforce which helps us to manage data from a single location while we capture more leads in the process. Formstack has become our end to end solution in terms of lead generation and management plus testing the viability of various applications before we build them.

Are you a current user of this product?

Yes