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User review of FreeAgent

Great tool for every small business

- by Marc

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like how intuitive FreeAgent is, you can easily operate it and you can always ask for guidence. Its support team is highly helpful and knowledgeable. There is strong integration with DropBox. The other good thing is that I can use it from mobile device.

What aspects are problematic or could work better?

As our company grows we can experience some limitations from FreeAgent. I don’t like that for preparing tax to do it by accountant on the back end. Also, there are no other CRM tools and sales forcasting. Additionally, If I want to pull in new user to the system I have to manage the pipeline in separate app first and then do the rest.

What specific problems in your company were solved by this product?

Helps me to keep track of expenses, to track time, taxes and invoicing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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