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FreeAgent Review

FreeAgent
Our score: 9.5 User satisfaction: 93%

What is FreeAgent?

Accounting software FreeAgent is a powerful online tool that is designed for use by small businesses and freelancers. It is feature-rich, offering small companies all that they need to keep their finances on track. It hosts a suite of tools that are meant to help users manage all aspects their financial operations–from running payrolls to managing expenses. With the platform, you can both send and track invoices that are created by the system itself. Expenses can likewise be easily monitored using the tool, all you have to do is take a photo of your receipt using your phone and upload it to the system.

FreeAgent has a built-in stopwatch and timesheets that can be used to keep time records. Cashflows can also be monitored with ease as the system dashboard makes them readily viewable along with due tax bills. What’s more is that FreeAgent can be linked to bank accounts so that transactions may be imported into the system automatically. Using the software, finance officers get to be always on top of their operations as they are provided with an overview of their organization’s income, expenses, profitability and receivables. Users also get to know how much tax they owe and even file their own VAT, RTI and Self Assessment returns.FreeAgent has 26 integrations, including Paypal, Stripe, Receipt Bank and Zapier, which can link the system to over 750 add-ons.

Currently, FreeAgent has more than 60,000 customers worldwide who describe it as an easy and efficient system to manage their books and invoicing. As simple and basic as it seems, FreeAgent keeps professionals on top of their cash flow, automates a large part of their payment operations, and helps them understand the effect of their business transactions.

Connectivity is another of FreeAgent’s advantages, as you can associate it with all of your bank accounts, or move numbers in and out of its seamless 3rd party integrations with few clicks. Instead, you can insert transactions manually, and arrange taxes on appropriate levels in order to make operations more company-specific. Overall, customizing FreeAgent can be challenging for novice users, but it becomes a real ace up the sleeve once you’ve got a hold on it. The best part is that there are almost no limitations to how you will track mileage, as FreeAgent’s usefulness can always be extended with free add-ons.

Finally, our experts recommend FreeAgent because of its data storage and safety considerations, having in mind that data are backed up several times per hour to a secure server. Next to the primary data center, there is a secondary standby one in another location, regularly updated to take over your operations in case the primary one experiences difficulties. Needless to say, all information is encrypted to the highest security standards to ensure no breach or serious interference will happen.

Overview of FreeAgent Benefits

Defined briefly, FreeAgent is a simplified financial management system, based on the traditional double-entry accounting logic for managing associated mileage and importing manual transactions. The rationale of the system is to facilitate complex expense operations for small businesses, which is why it is hosted in cloud, and why it uses a common navigation pattern. There are a myriad of benefits in using the system. Here are some of them:

Small Business-Friendly Solution

FreeAgent was designed to cater to small businesses, providing them with all the accounting and financial tools that they need. However, the system can also benefit contractors and freelancers owing to its vast array of features. For UK-based businesses, the software offers VAT support.

Easy-to-Use System

The platform is known for being highly intuitive as the vendor has made support resources available to guide novice users, making interface navigation comfortable. Its dashboard displays charts and graphs that reflect critical business activities. Users can also view invoices, timeslips and expenses, cash flow and even profits and losses.

Invoicing/Contact Management

The solution can create and send invoices with ease, with estimate to invoice conversion taking but seconds.Offering eight invoice templates, FreeAgent makes invoice creation a breeze. These visually attractive templates can be further improved as they are customizable. Custom logos and headers can be added and color schemes changed according to user preference. Recurring invoices and reminders can be set while invoice numbering can be customized based on projects and contacts. Estimates can likewise be sorted based on approval or rejection. For contact management, the software is designed to help in the management of vendors and contacts. Basic contact info can be saved, along with custom notes. A billing email can be added to a contact email. A single click allows users to view a contact’s entire history and how much they owe.

Expense Tracking Capability

FreeAgent can track businesses’ expenses with the use of bank feeds and imported bank statements. It can likewise attach expenses to individual projects and bill them to their customers. If you prefer, expenses can be added manually to the system.

Accounts Payable Management

FreeAgent can generate bills and manage them effectively, it can even add bills to projects when needed. Each bill can be customized by adding an attachment with a corresponding description. Recurring bills can be set, saving users precious time.

Intuitive Navigation

The dashboard known as Overview is designed in a sleek and modern fashion, and displays all important data for users to stay in control of their business’s financial health. The main cash flow chart spreads horizontally on the top of your screen, revealing the transactions you’ve entered in the last three, six, or twelve months. The dashboard also provides quick access to your Invoices, Projects, Estimates, and Time Slips.

Note that all working screens are based on familiar Windows conversions, including buttons, custom fields, add/edit bars, and dropdown menus.

Facilitated payments

To the satisfaction of business and end-users, FreeAgent has enabled payments directly into the system, and attached links to all internationally applied payment systems in the invoicing templates. By simply entering their credentials, clients can pay via PayPal, Stripe, or GoCardless, which is what makes FreeAgent attractive for Etsy and eBay retailers. The system also accepts payments from all major credit card providers, and collates bank transfers from more than 80 countries worldwide.

Advanced Expense Management

FreeAgent handles expenses more capably than someone would expect from a small-biz adjusted tool. All expenses can be categorized by currency, linked to specific projects and activities, tracked, and documented once the invoice is paid. Bank statements, on the other hand, should be uploaded directly on the website, so that the system would ‘consider’ them while reporting. You don’t need to upload bank statements direct to the site, if you enable your bank feed. Nevertheless, have in mind that FreeAgent doesn’t comply with the traditional statement-balance account reconciliation procedure, and will require you to add captions and descriptions for each feed that doesn’t match any of your categories.

Tax Management

FreeAgent allows you to use your reference schedule C to prepare taxes, as all categories in the system coincide with the IRS ones. Next, access the Journal entries and copy the tax prep totals to access tax return and pull off debit and credit reports. These operations are usually performed by professionals, but FreeAgent simplifies them to an extent where even beginners can lead the entire taxation program.

Overview of FreeAgent Features

  • Send estimates as well as proposals
  • Beautiful invoice templates
  • Customize invoices
  • Send recurring Invoices
  • Automated bank feeds
  • Give profit and loss statements
  • Do time tracking
  • Expense tracking and management
  • Timesheet reporting
  • PayPal, Stripe, GoCardless Integrations
  • Customizable sales tax rates options
  • Multi-currency invoicing
  • Balance sheet
  • Tax timeline
  • Sales tax reports
  • Configure sales taxes
  • Mobile app for Android devices
  • Multi-language support
  • Save or email invoices as PDF
  • Give your accountant access
  • Support
  • Easy invoicing
  • Expense management

What Problems Will FreeAgent Solve?

FreeAgent is known to resolve a variety of problems that businesses encounter in their financial operations. The solution’s arsenal of features are designed to resolve complications that may arise from accounting processes. Here are some of them:

Allows Users to Know How Much Tax They Owe

Are you in the dark when it comes how much tax you owe the government? Do you wish that you could file your own VAT, RTI and Self-Assessment? One thing that FreeAgent prides in is that it is the only accounting app that keeps users updated on how much tax they owe. It is likewise capable of Self-Assessment filing directly to the HMRC.

Saves Time

Accounting takes a lot of small business owners’ time, not to mention the fact that it can be tedious at times. As FreeAgent automates most processes, accounting personnel are relieved of some of the burdens of their daily tasks. This frees up more of their time, allowing them to focus on other important matters.

World-Class Support

The vendor offers users robust support, with friendly support accountants on standby to answer any query or guide clients through any process.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

FreeAgent Position In Our Categories

Knowing that companies have special business wants, it is sensible they steer clear of picking an all-in-one, “perfect” software solution. Nonetheless, it is futile to try to chance on such a software system even among branded software solutions. The best thing to undertake should be to narrow down the various important aspects which require inspection including essential features, pricing, technical skill competence of staff members, company size, etc. After which, you must follow through your product research thoroughly. Browse over some FreeAgent reviews and scrutinize each of the software solutions in your shortlist in detail. Such well-rounded product investigation ensures you avoid ill-fitting applications and subscribe to the system that delivers all the benefits your company requires.

Position of FreeAgent in our main categories:

TOP 10

FreeAgent is one of the top 10 Accounting Software products

TOP 5

FreeAgent is one of the 5 Online Accounting Software products

TOP 5

FreeAgent is one of the top 5 Tax Software products

FreeAgent is also listed in the following subcategories:

There are trendy and widely used systems in each software group. But are they essentially the best fit for your enterprise’s special requirements? A popular software solution may have thousands of users, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few FreeAgent Accounting Software reviews and mull over the factors that you wish to have in the software such as the price, main features, available integrations etc. Then, select a few apps that fit your needs. Check out the free trials of these products, read online opinions, get explanations from the seller, and do your investigation meticulously. This profound homework is certain to help you choose the finest software solution for your firm’s special needs.

How Much Does FreeAgent Cost?

FreeAgent Pricing Plans:

Free Trial

Universal Plan

$10/mo for 6 months

FreeAgent offers a single universal plan:

Universal Plan – $10/mo for 6 months, then just $20/mo

  • Start with 30 days free
  • Multi-currency invoicing & sales tax reporting
  • Unlimited everything
  • No contract or setup fees
  • Award-winning support
  • Save even more (pay upfront and get your first 12 months for the cost of 5! From then on, you’ll get 12 months for the cost of 10).

User Satisfaction

Positive Social Media Mentions 184
Negative Social Media Mentions 13

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FreeAgent reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FreeAgent. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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FreeAgent Comparisons

FreeAgent user reviews

Everything is easier with FreeAgent

Read full review >
Emily
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

Great solution for bookkeeping

Read full review >
Ida
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2019 Company Size: 1-10 Employees Industry: Internet

Great tool for every small business

Read full review >
Al
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

Book-keeping made simple

Read full review >
Hubert
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.10.2018 Company Size: 1-10 Employees Industry: Internet

Time saving and invoice tracking solution

Read full review >
Tammy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Computer Software

What are FreeAgent pricing details?

FreeAgent Pricing Plans:

Free Trial

Universal Plan

$10/mo for 6 months

FreeAgent offers a single universal plan:

Universal Plan – $10/mo for 6 months, then just $20/mo

  • Start with 30 days free
  • Multi-currency invoicing & sales tax reporting
  • Unlimited everything
  • No contract or setup fees
  • Award-winning support
  • Save even more (pay upfront and get your first 12 months for the cost of 5! From then on, you’ll get 12 months for the cost of 10).

What integrations are available for FreeAgent?

Freeagent integrates with the following business systems and applications:

  • Receipt Bank
  • Rydoo
  • Kagazz
  • PayPal
  • Stripe
  • Sellwire
  • Tide
  • Revolut
  • Satago
  • Senddr
  • DebtCase
  • Capsule
  • Contactzilla
  • Basecamp
  • Planscope
  • Cushion
  • Fractal
  • Float
  • Timestamp
  • Forecast
  • MobileAgent
  • Zapier
  • Cyclr
  • DoubleAgent
  • Check Business
  • Barclays Data Services
  • Expiration Reminder

FreeAgent average rating:

Average score
4.6/5 (7 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Emily

PROS: As freelance consultat I had to pay for business expenses out of my pocket and then getting reimbursed by the company, but now with FreeAgent everything is simple and straightforward.

CONS: I had some difficulties when learning different categories for expeses but once I learned it everything became easier.

Reviewed 5 months ago

Read full review >

The least favorable review

Ida

PROS: Freeagent is great for small businesses because provides with great book keeping solution. The interface is intuitive and clear. I love the ability to add expenses via mobile app so the users can input expenses in real-time.

CONS: I think the product is made for UK audience, because there are many things that are not clear for the US audience. They need to implement more functions. They need to improve their integration with other smaller banks. I need to manually download and then upload bank statements so I can categorize them, it’s time-wasting.

Reviewed 5 months ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Everything is easier with FreeAgent

Read full review >
Emily
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: As freelance consultat I had to pay for business expenses out of my pocket and then getting reimbursed by the company, but now with FreeAgent everything is simple and straightforward.

CONS: I had some difficulties when learning different categories for expeses but once I learned it everything became easier.

What do you think about this review? Great Poor

Great solution for bookkeeping

Read full review >
Ida
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2019 Company Size: 1-10 Employees Industry: Internet

PROS: Freeagent is great for small businesses because provides with great book keeping solution. The interface is intuitive and clear. I love the ability to add expenses via mobile app so the users can input expenses in real-time.

CONS: I think the product is made for UK audience, because there are many things that are not clear for the US audience. They need to implement more functions. They need to improve their integration with other smaller banks. I need to manually download and then upload bank statements so I can categorize them, it’s time-wasting.

What do you think about this review? Great Poor

Great tool for every small business

Read full review >
Al
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

PROS: Freeagent is very intuitive and easy to operate. Their support team is great and really helpful, also its in-app help is very good. I love the integration with Dropbox. I can use it even from my mobile device. These all are part of 3rd party services.

CONS: As your company grows you will find some limitations from Freeagent software. If I want to prepare tax I need to do it by an accountant on the back end. Also, the software doesn’t provides you with other CRM tools and sales forecasting. When I want to pull in new user to freeagent I need to manage pipeline in separate app first.

What do you think about this review? Great Poor

Book-keeping made simple

Read full review >
Hubert
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.10.2018 Company Size: 1-10 Employees Industry: Internet

PROS: I like working with FreeAgent because it provides great book-keeping options. The UI is clear and intuitive. It allows me to add expenses through mobile app and users can input expenses whenever they want.

CONS: They have made the product for UK audience there are some things that are not clear for US audience. It would be great if they could implement more functions and to improve the integration with other banks. In addition, I don’t like that I have to download manually and then upload bank statement again so I can categorize them.

What do you think about this review? Great Poor

Time saving and invoice tracking solution

Read full review >
Tammy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: What I like most about this tool is the fact that it provides me with real time tax information and bank account integration. It provides complete visibility of the income and expenses and it shows me my profit position in real time. With it I can get things done through smartphone, tablet or laptop, I can send invoices and check my balance on the go.

CONS: They could add more app integrations.

What do you think about this review? Great Poor

FreeAgent is great accounting system

Read full review >
Edna
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: With FreeAgent I get updated view on the current tax position. Also, i like that I can create and send invoices easily based on the templates. I have to say that everything is simple and straightforward with FreeAgent especially when it comes to accounting and invoices.

CONS: It doesn’t allow me to create bill in foreign currency or to add multiple contacts per company.

What do you think about this review? Great Poor

Great tool for every small business

Read full review >
Marc
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.01.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: I like how intuitive FreeAgent is, you can easily operate it and you can always ask for guidence. Its support team is highly helpful and knowledgeable. There is strong integration with DropBox. The other good thing is that I can use it from mobile device.

CONS: As our company grows we can experience some limitations from FreeAgent. I don’t like that for preparing tax to do it by accountant on the back end. Also, there are no other CRM tools and sales forcasting. Additionally, If I want to pull in new user to the system I have to manage the pipeline in separate app first and then do the rest.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
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