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User review of FreeAgent

Great tool for every small business

- by Al

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Freeagent is very intuitive and easy to operate. Their support team is great and really helpful, also its in-app help is very good. I love the integration with Dropbox. I can use it even from my mobile device. These all are part of 3rd party services.

What aspects are problematic or could work better?

As your company grows you will find some limitations from Freeagent software. If I want to prepare tax I need to do it by an accountant on the back end. Also, the software doesn’t provides you with other CRM tools and sales forecasting. When I want to pull in new user to freeagent I need to manage pipeline in separate app first.

What specific problems in your company were solved by this product?

Freeagent helps me to be in the same system for expenses, I am able to track time, invoicing and taxes.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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