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User review of FreshBooks

An indispensable tool

- by Elias

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

FreshBooks has become an indispensable tool for my business. I use it for invoicing, estimates, managing payment schedules and other accounting work. It integrates smoothly with the other business systems I use. I love that they keep adding useful adjustments like the ability to include a deposit request.

What aspects are problematic or could work better?

I don’t like paying the subscription amount but the investment is worth it. My only issue is I can enter only a percentage and not a discount amount. When I give discount to a client I need to manually calculate the percentage and arrive at the correct amount to quote to the client.

What specific problems in your company were solved by this product?

As mentioned earlier, I use FreshBooks for all my accounting tasks including invoicing, estimates, and managing my payment schedules. The app is a big help as it automatically sends thank you messages and payment reminders and even adds late fee to overdue invoices.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Graphic Design

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.