What are the best aspects of this product?
FreshBooks has become an indispensable tool for my business. I use it for invoicing, estimates, managing payment schedules and other accounting work. It integrates smoothly with the other business systems I use. I love that they keep adding useful adjustments like the ability to include a deposit request.
What aspects are problematic or could work better?
I don’t like paying the subscription amount but the investment is worth it. My only issue is I can enter only a percentage and not a discount amount. When I give discount to a client I need to manually calculate the percentage and arrive at the correct amount to quote to the client.
What specific problems in your company were solved by this product?
As mentioned earlier, I use FreshBooks for all my accounting tasks including invoicing, estimates, and managing my payment schedules. The app is a big help as it automatically sends thank you messages and payment reminders and even adds late fee to overdue invoices.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year