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User review of FreshBooks

Excellent system, affordable price

- by Darlene

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use FreshBooks mainly for invoicing. I appreciate the automation of recurring invoices, email notices for overdue payments, and late fees added to overdue invoices. The app helps us to easily manage our A/R tasks. Previously, we were using Word-based invoices which used to consume a lot of time. With FreshBooks, we are able to save a lot of time managing our A/R and invoices.

What aspects are problematic or could work better?

The app lacks integration with QuickBooks Online, but to be realistic no app has integration with QuickBooks Online.

What specific problems in your company were solved by this product?

FreshBooks helps us save time on creating and sending invoices. I can follow up more quickly on overdue invoices. I can be sure of my clients getting my invoices as the app notifies me when they open it. The main benefit is it helps me get faster payments.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.