What are the best aspects of this product?
I love FreshBooks for many reasons. It offers excellent mobility and the customer support agents are helpful and friendly. You can use your mobile phone to input data on the go. I am able to give quotes to people right on the phone. Another advantage is I get to know when my client opens my invoice. This means I can know if my invoice went to spam and lies unopened. I can ask my client to open the invoice and get payment immediately. Plus, FreshBooks integrates smoothly with payment methods like Stripe which I prefer. You can easily scan cards using their reader anywhere.
What aspects are problematic or could work better?
My only grouse is the card reader is priced a bit steeply.
What specific problems in your company were solved by this product?
We use FreshBooks for invoicing and payments. We can now get full payment from our clients easily. Now, we don’t have to wait for checks or worry about our clients forgetting to pay us.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year