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User review of FreshBooks

Saved me lots of time and prevented me from going insane!

- by Lisa

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Freshbooks did a tremendous job in convering my tedious monthly task into something that's swift and easy to do. I like how I get to have automated invoices, late payments, and reminders. Its automation was such a difference maker as I would lose track (every now and then) in sending invoices or getting them out in the later going. Its reminders prevented things from getting way too personal.

What aspects are problematic or could work better?

I was hopong it'd be a bit simple to my own virtual assistant to making invoices. I wanted a way in converting payments to credits. Through that approach, whenever payment is made in advance, it would automatically apply such advancement payment for invoices in the future. I feel like it's better to remove the three-invoice reminder restriction.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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