An amazing software for contact support and comes with a neat feature too!

What are the best aspects of this product?

One thing that I favor with Freshcaller is that it everything that one needs in one desk. The dashboard looks stunning. It's a great software that can be utilized with customers. I love how this product works. The features are jaw-dropping. My company came away impressed using this exellent product.

What aspects are problematic or could work better?

Only one dislike to mention. Currently, the availability of this software for other countries is very limited. I hope they gain traction and increase its number of users to other regions so they can appreciate everything that this software has to offer. I'm still amazed at how its features touched my very own soul.

What specific problems in your company were solved by this product?

Our company is making use of this product completely to help our customers. We wanted to have a support system armed with a plethora of excellent features. At the same time, we were in need of a software with above-average customer support. Freshcaller offers a ton of good stuff. We can now reach out to customers for help regardless of time and place.

Are you a current user of this product?

Yes