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User review of Freshdesk Contact Center

Positive user experience

- by Aron

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Our initial experience using this software is positive. I just established a new business, and I want a reliable phone system that helps us connect with customers across the region. Good thing we found Freshcaller on the web. Registering to the platform is fast and easy. It provides impressive services. We don’t have any issue with it so far.

What aspects are problematic or could work better?

I subscribed to a plan that provides complete services and solutions to my business. Everything is fine! Don’t have any problem so far.

What specific problems in your company were solved by this product?

I have to be honest about how Freshcaller works with our needs. This is an amazing product that provides a complete solution. This is an excellent platform for startups like us, as it works smoothly.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.