I find this to be an exceptional CRM.

What are the best aspects of this product?

We run a unique business. We have a differen approach of generating leads and organizing accounts. Freshsales assisted us in every step to create a CRM that functions with the needs of our company. We've scheduled a lot of calls from their team. Their support team is professional, helpful, and very polite in answering all our inquiries.

What aspects are problematic or could work better?

There's nothing really wrong with the platform that I hate. Our company had to deal with challenges in landing a CRM that caters to our specific needs. We test most CRMs in the market. Turn out, Freshsales has met a majority of our needs compared to other platforms.

What specific problems in your company were solved by this product?

Freshsales gave us a boost in managing incoming leads. It allowed us to monitor prospective accounts in real-time and make conversion rate measurements in a simple and streamlined manner.

Are you a current user of this product?

Yes