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User review of Freshsales

Know your customers thoroughly.

- by Ted

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It appears to have rapidly improved. You'll realize that it offers a combination of just about every Sales CRM there is. Anything that appears relevant to a contact can be see in the comprehensive page. Interactions with other people that can't be spotted in your contact list can automatically receive additional leads.

What aspects are problematic or could work better?

It appears the contact sync isn't available. We wanted to depend on Zapier to synchonize directly with Google. Pricing will be more expensive as you move up to higher tier plans. Its iOS app isn't formatted for the iPhone X and it doesn't look polished.

What specific problems in your company were solved by this product?

Trying to figure out between a contact and a lead while keeping records of both parties. Making certain automations according interactions made clients.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.