Significantly improves our CRM

What are the best aspects of this product?

We integrate FullContact into our HM and it significantly improved our knowledge about our existing and prospect customers. It provides a number of customer profile information enough to give us sufficient understanding of our customers and give them the kind of service they'd be satisfied and happy about.

What aspects are problematic or could work better?

Some users sign up for SaaS solutions not using the email they use on their social media accounts so we had restrictions to the amount of information and insight we can get. This, however, is a problem not directly related to the system. FullContact, just like any other solution, does not have control over what email their users will be using.

What specific problems in your company were solved by this product?

We are able to get deeper customer insights, which significantly improved our CRM.

Are you a current user of this product?

No