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User review of Fuze

Great product

- by Drake

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This cloud-based solution is true to its promise. Everything has been easier for us since we replaced our traditional PBX system with this. It offers greater flexibility and is compatible with various devices.

What aspects are problematic or could work better?

Some of its features are more complicated than that of our previous solution. Our experience with this software would also be better if there would be less restriction on hardware phone use and if their customer service would improve.

What specific problems in your company were solved by this product?

Fuze works well for remote setups. It also equips companies with mobility and makes transferring to another location more convenient. Furthermore, subscribing to their plans makes it easier for us to manage our finances because its cost is pre-determined unlike with the PBX system.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.