Fuze Review

Our score: 8.6 User satisfaction: 98%

What is Fuze?

Fuze is a global cloud communications software company connecting the digital and distributed workforce on any device they choose. Through an enterprise-grade unified platform with best-in-class voice user experience for calling, meeting, chatting, and sharing, technology leaders can modernize communications, reduce costs and complexity, and empower people to seamlessly collaborate whenever and wherever they want.

The software enables always-on collaborations via simplified voice communication and flexible video conferencing. It provides reimagined communication experience and user behavior-driven product design techniques to enable higher employee engagement, faster adoption, and reduced time to value.

Fuze is engineered to power all conversations for your business via a reliable and secure platform which unifies video, voice and messaging into a centralized application. Also, the program combines intelligent platform, simple user experience, and third-party enterprise applications to enrich business conversations and improve communication efficiency.

Overview of Fuze Benefits

Fuze is an enterprise-grade communication platform that inspires tomorrow’s workplace, today. The software blends messaging, voice, video, and content collaboration across a distinct interface to deliver the highest level of reliability, quality, and analytics demanded by modern business. It propels your unified communication to a greater height with a reimagined user experience that makes life easy for IT administrators and business users.

Additionally, the Fuze Web helps you to leverage an invaluable experience at the convenience of your browser. The module facilitates a rich voice conferencing, modern group messaging, and video experience that quashes the hurdles experienced by orthodox web collaboration tools. With a simple click on a link, your guests are introduced to the Fuze meeting without the need for any plugins or application download.

On top of that, all your business communications are protected via stringent security measures and data privacy. It doesn’t matter where the communications take place; Fuze encrypts every facet to seal all the loopholes for data assailants. Moreover, the platform’s IT operational and security controls are audited annually via an independent firm. This ensures all its systems are HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type II compliance.

What’s more, Fuze has a scalable cloud architecture that features built-in redundancy. This ensures the entire platform is scalable, secure, and more importantly reliable in the modern UCaaS industry. Its multi-data center architecture and geographically load balanced design guarantee 99.99% uptime and a consistent business continuity.

Overview of Fuze Features

  • Reimagined user experience
  • Fuze web
  • Enterprise security
  • Global reliability
  • Unified communication
  • APIs and integrations
  • Collaboration
  • Voice
  • Insights
  • Contact center
  • Car mode
  • Fuze rooms
  • Fuze data
  • Screen sharing
  • Presentation-mode
  • Video Conferencing
  • Two-way audio and video
  • Real-time chat
  • Global scale and delivery
  • Intelligent cloud architecture
  • In-region expertise
  • Security and reliability
  • Cloud readiness
  • Cloud enablement

Fuze Position In Our Categories

Because businesses have distinctive business-related wants, it is practical that they abstain from settling on a one-size-fits-all, ”best” software system. Be that as it may, it is difficult to try to discover such an app even among recognizable software systems. The right step to undertake should be to spell out the various critical functions which call for a inspection like critical features, price plans, technical skill levels of staff, organizational size, etc. Thereafter, you should perform the product research fully. Have a look at these Fuze evaluations and explore the other software solutions in your list more closely. Such all-encompassing research ensures you avoid mismatched apps and choose the one which provides all the function your business requires.

Position of Fuze in our main categories:

TOP 20

Fuze is one of the top 20 Business Phone Systems products

TOP 50

Fuze is one of the 50 Communications Software products

Fuze is also listed in the following subcategories:

Every company has different wants and requires a system that can be customized for their size, type of workers and buyers, and the particular industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some Fuze Communications Software reviews and ask yourself do you need basic tools or do you require sophisticated tools? Are there any industry-specific features that you are seeking? Obtain the answers to these queries to aid your search. There are plenty of factors that you need to reflect on and these include your finances, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the system that provides all that you want to boost your company competence and productivity.

How Much Does Fuze Cost?

Fuze Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 74
Negative Social Media Mentions 1

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fuze reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fuze. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile


  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Italian

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Fuze Alternatives

Top Competitors To Fuze By Price

Trending Communications Software Reviews

Product name:

Fuze Comparisons

What are Fuze pricing details?

Fuze Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Fuze?

Fuze integrates with the following business systems and applications:

  • Gong AI
  • Slack
  • Samsung
  • Salesforce
  • Zendesk
  • Office365
  • Skype for business
  • Outlook
  • Gmail
  • Google calendar
  • Dropbox
  • SharePoint
  • OneDrive
  • Box
  • Adobe
  • Google Drive

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Reviewed By Jenny Chang
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