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Fuze REVIEW

Communications Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 8.6

What is Fuze?

Fuze is a cloud based unified communication platform designed to empower all business communications (contact center, audio conferencing, webinars, web conferencing, instant messaging, group chat, video conferencing, and content sharing), across the entire enterprise on virtually any device, anywhere, anytime.

The software enables always-on collaborations via simplified voice communication and flexible video conferencing. It provides reimagined communication experience and user behavior-driven product design techniques to enable higher employee engagement, faster adoption, and reduced time to value.

Fuze is engineered to power all conversations for your business via a reliable and secure platform which unifies video, voice and messaging into a centralized application. Also, the program combines intelligent platform, simple user experience, and third-party enterprise applications to enrich business conversations and improve communication efficiency.

Overview of Fuze Benefits

Fuze is an enterprise-grade communication platform that inspires tomorrow’s workplace, today. The software blends messaging, voice, video, and content collaboration across a distinct interface to deliver the highest level of reliability, quality, and analytics demanded by modern business. It propels your unified communication to a greater height with a reimagined user experience that makes life easy for IT administrators and business users.

Additionally, the Fuze Web helps you to leverage an invaluable experience at the convenience of your browser. The module facilitates a rich voice conferencing, modern group messaging, and video experience that quashes the hurdles experienced by orthodox web collaboration tools. With a simple click on a link, your guests are introduced to the Fuze meeting without the need for any plugins or application download.

On top of that, all your business communications are protected via stringent security measures and data privacy. It doesn’t matter where the communications take place; Fuze encrypts every facet to seal all the loopholes for data assailants. Moreover, the platform’s IT operational and security controls are audited annually via an independent firm. This ensures all its systems are HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type II compliance.

What’s more, Fuze has a scalable cloud architecture that features built-in redundancy. This ensures the entire platform is scalable, secure, and more importantly reliable in the modern UCaaS industry. Its multi-data center architecture and geographically load balanced design guarantee 99.99% uptime and a consistent business continuity.

Overview of Fuze Features

  • Reimagined user experience
  • Fuze web
  • Enterprise security
  • Global reliability
  • Unified communication
  • APIs and integrations
  • Collaboration
  • Voice
  • Insights
  • Contact center

Fuze Position In Our Categories

Position of Fuze in our main categories:

20

Fuze is one of the top 20 Business Phone Systems products

50

Fuze is one of the 50 Communications Software products

20

Fuze is one of the 20
Business Phone Systems products

50

Fuze is one of the 50
Communications Software products


Fuze is also listed in the following subcategories:

Category:Position:Category:Position:
Instant Messaging & Chat Software#6 Video Conferencing Software#9
VoIP Software#12 Web Conferencing Software#10
Category:Position:
Instant Messaging & Chat Software#6
Video Conferencing Software#9
VoIP Software#12
Web Conferencing Software#10

It is essential to note that almost no app in the Business Phone Systems category is an ideal solution that can fulfill all the goals of different company types, sizes and industries. It may be a good idea to read a few Fuze reviews first as some solutions might excel only in a very narrow set of applications or be prepared with a very specific type of industry in mind. Others may operate with an intention of being simple and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also find services that focus on a wide group of users and offer a complex feature base, however that usually comes at a higher cost of such a service. Be certain that you're aware of your needs so that you purchase a solution that provides specifically the elements you search for.

How Much Does Fuze Cost?

Fuze Pricing Plans:

Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fuze reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fuze. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

74

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT

What are Fuze pricing details?

Fuze Pricing Plans:

Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Fuze?

Fuze integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Office365
  • Skype for business
  • Outlook
  • Gmail
  • Google calendar
  • Dropbox
  • SharePoint
  • OneDrive
  • Box
  • Adobe
  • Google Drive

User reviews


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