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User review of Genbook

Using it is a piece of cake

- by Kenya

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I really appreciated how user-friendly this is, whatever end of the software you're on. I was also able to use it to collect payments, which really made everything move along so much more quickly for our business.

What aspects are problematic or could work better?

Right now the only thing I think they can improve on are their analytics features. It's not as user-friendly as the rest of the software. If they work on this, it could really bring this software to the next level.

What specific problems in your company were solved by this product?

It really helped us out with the issues we and our customers were having with booking online.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.