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Genbook Review

Genbook
Our score: 8.5 User satisfaction: 87%
Logo of Genbook

What is Genbook?

GenBook is a reliable online scheduling and appointments management software that serves businesses across multiple verticals such as wellness, beauty, home services, and medical sectors. The solution connects a business to the major sites, online directories, local apps, and social media, making it easy to find by customers on the web. It enables clients and customers to book appointment impeccably via mobile apps or desktop, anytime anywhere.

GenBook works with small businesses with an aim to reduce no-shows, save time & money, and increase the number of customers served by a business in a day. It eliminates the need for email tags, frequent phone calls, and heavy day planners, while providing the tools required to manage a business, and accept payments online.  Some of its notable features include performance dashboard, staff logins, booking buttons, scheduling webpage, unlimited appointments, customer contacts, and customizable calendar.

Overview of Genbook Benefits

GenBook is the go-to online scheduling software for all types of wellness, health, and beauty service providers. The platform’s comprehensive suite of features means it can deliver multiple benefits. Some of the main reasons to use GenBook include:

Establish an online presence

In the digital era, businesses with a reputable online presence tend to attract more customers, especially in the beauty, wellness, and health service delivery niches.

For this reason, a business must establish its online presence to wade off competitors. GenBook is built with this in mind and has all the tools you need to build your online presence without a struggle. The software collects reviews and comments from customers after every appointment. These reviews, as well as the star ratings, can be shared on social media to boost your online reputation and draw more customers.

Less phone calls

In addition, GenBook reduces the numbers of calls your customers make to book appointments. It allows your customers to book online appointments at the click of a button, saving time and allowing you to focus on real work. It also performs beyond booking, enabling you to manage vacations, employees’ time-off, and your clients’ needs, with ease. This eliminates guesswork since you will always maintain a clean record of the clients that are going to show up as well as elaborate schedules of the employees to serve them.

Reduced no-shows

Better still, GenBook significantly reduces the number of no-shows. It allows clients to book appointments online at the most convenient time. Clients receive automatic reminders of their forthcoming appointments, which translates to a significant reduction in the number of missed appointments. Moreover, you can easily send personalized follow-up emails requesting customers to give a review of the recent session.

Overview of Genbook Features

  • Booking buttons
  • Scheduling webpages
  • Unlimited appointments
  • Customer contacts
  • Customizable calendar
  • Special promotions
  • Social media marketing
  • Email/SMS notifications
  • Calendar sync
  • Staff logins
  • Performance dashboard
  • Flexible booking options

Genbook Position In Our Categories

Knowing that companies have special business needs, it is only wise they steer clear of getting an all-in-one, ”best” software. Just the same, it is hard to stumble on such application even among branded software products.
The practical thing to do is to list the various critical factors that entail careful thought such as crucial features, costing, skill competence of staff members, company size, etc. Thereafter, you must conduct the product research exhaustively. Read some of these Genbook evaluations and check out the other solutions in your shortlist in detail. Such detailed research ascertain you drop mismatched apps and buy the system which offers all the tools you require company requires.

Position of Genbook in our main categories:

TOP 50

Genbook is one of the top 50 Appointment Scheduling Software products

If you are considering Genbook it may also be a good idea to investigate other subcategories of Appointment Scheduling Software gathered in our database of SaaS software reviews.

Companies have diverse wants and requirements and no software platform can be just right in such a situation. It is useless to try to find a perfect out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to adapt the solution for your unique wants, employee skill levels, budget, and other factors. For these reasons, do not hurry and invest in well-publicized popular applications. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your homework, check out each short-listed application in detail, read a few Genbook Appointment Scheduling Software reviews, contact the seller for clarifications, and finally select the product that presents what you need.

How Much Does Genbook Cost?

Genbook Pricing Plans:

Free Trial

1 staff member

$39

2 to 5 staff members

$79

6 to 12 staff members

$119

13+ staff members

Contact vendor

Genbook offers simple enterprise pricing structure with the following plans:

 1 staff member @ $39/month

  • Perfect for sole practitioners
  • All Genbook features
  • Expert support

2 to 5 staff members @ $79/month

  • Perfect for small businesses
  • Online booking
  • Expert support

6 to 12 staff members @ $119/month

  • Hundred of Genbook features
  • Expert support

13+ staff members @ quote based

  • Custom plan for rising business
  • Incredible SEO
  • Expert support

User Satisfaction

Positive Social Media Mentions 34
Negative Social Media Mentions 3

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Genbook reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Genbook. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Genbook pricing details?

Genbook Pricing Plans:

Free Trial

1 staff member

$39

2 to 5 staff members

$79

6 to 12 staff members

$119

13+ staff members

Contact vendor

Genbook offers simple enterprise pricing structure with the following plans:

 1 staff member @ $39/month

  • Perfect for sole practitioners
  • All Genbook features
  • Expert support

2 to 5 staff members @ $79/month

  • Perfect for small businesses
  • Online booking
  • Expert support

6 to 12 staff members @ $119/month

  • Hundred of Genbook features
  • Expert support

13+ staff members @ quote based

  • Custom plan for rising business
  • Incredible SEO
  • Expert support

What integrations are available for Genbook?

Genbook integrates with the following applications:

  • Google Calendar
  • BirdEye
  • Constant Contact
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Reviewed By Jenny Chang
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