I am very satisfied with GetFeedback

What are the best aspects of this product?

Getfeedback meets all our needs and we love how simple yet effective the tool is. It provides integration of media directly into surveys and helps to reinforce our brand to our users, we don’t have to force them by using slog of text-based questions. Also, I have to say that the Salesforce integration is easy to set up and very useful thing. We are able to see data in real time and this helps us to better understand our customer’s needs.

What aspects are problematic or could work better?

I cannot say a single negative word for this product. My daughter used it for her science research projects, and I highly recommend it.

What specific problems in your company were solved by this product?

We use to get an answer for these kind of questions from our customer: Are they satisfied with the support they get? And what product development ideas they have?

Are you a current user of this product?

Yes