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User review of GetResponse

Great crm tool with great features

- by Cory

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Get Response has many forms and tools helpful for every business. Features like Autoresponders, email-pop ups, exit popup helps us reach new clients and engage the existing clients. I can schedule when e-mails are send and I can even arrange several mails and send them during the month.

What aspects are problematic or could work better?

The tool to change layouts can be inflexible sometimes. Also, the popup feature doesn’t work correctly. The integration with Big Commerce is decent but sometimes doesn’t import the emails, I need to check to make sure if the list is updated.

What specific problems in your company were solved by this product?

Get response helps us to keep our customers informed, to stay in touch with them so we can promote our online packages.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.