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User review of GetResponse

Great email marketing tool

- by Simon

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love the ability to customize contact fields and contact query. The platform is flexible and detailed. Getresponse allows you to send various newsletters to specific group. The mailing process is fluent and the functions are comprehensive. I like the send-time feature. GR provides you with detailed report of your newsletters. You can see who’s clicked, bounced and opened the e-mail, you are allowed to download the contact. The software provides you with great opportunities for your sales.

What aspects are problematic or could work better?

To be honest, I don’t like the message editor. It’s responsive on mobile, but whenever I try to make my own is hard to keep the text block align at same level, the responsive view looks weird. Also, the editor for landing page is too flexible, this means that if I want to add some alignments there is no foot mark and calibration line.

What specific problems in your company were solved by this product?

I love the ability to download the contact, and the contact management feature is really great. This platform makes email marketing more beneficial. There is great integration with LiveChat and Magento. These integrations saves lot of time because I don’t need to waste time in collecting contacts from each platform. Getresponse allows me to edit the content in many different ways.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Industrial Automation

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.