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User review of GetResponse

Great tool for keeping in touch with my clients

- by Willis

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Get Response is excellent communication tool, I can interact with my clients easily and with its Time Travel feature I am able to reach every customer no matter their time-zone. Also, there is great option for sending emails when the clients would most likely to open it. The platform has wonderful features. I can even transfer the templates and auto-responders to other team members so they don’t need to waste time on creating the templates over again.

What aspects are problematic or could work better?

The drag and drop feature is confusing. I don’t like Gmail, Yahoo and AOL to auto categorize the emails because many of my subscribers don’t even open those tabs.

What specific problems in your company were solved by this product?

I can send a market content to many people. Also I am able to select and create groups or lists of people I want to contact and send them my emails. Get response allows me to send emails 2x per month. I can even start the auto-responder whenever I want.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.