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User review of GetResponse

Great tool for keeping in touch with my subscribers

- by Louise

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love the ability to create forms the way I want and to integrate the forms with my email list. Get Response offers great list features, I love the feature that lets the newsletter to be send in perfect time when the mail is most likely to be opened. I am able to send a newsletter to multiple contacts at once, this is the feature I have not seen in other CRM platforms.

What aspects are problematic or could work better?

In my opinion, they need to make the newsletter design more clear, because It’s difficult to drop image block in a specific place, also there is no way to change an image when you upload, you need to delete the image and start over again. It would be really helpful if they can put an option to replace the image. There are many bugs within the system, I need to wait 2h when I try to send my newsletter. Also I would like to see some improvements in targeting section, there isn’t an option to resend an email to those who didn’t click the email.

What specific problems in your company were solved by this product?

The system helps me to interact with my subscribers effortlessly, I can easily create forms. GR is beneficial platform that allows you to send multiple lists at once. I love the time sending option.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.