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User review of Gigya

Gigya’s support have been extremely helpful. Shout to Nesrine for the big help.

- by Doyle

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Product integration straight into our system has been simple. It's buttery smooth. Gigya has surprised us in a lot of ways than what we expected. Take note that Gigya is an international firm.

What aspects are problematic or could work better?

We're trying to acquire as much insight as we can in our user base. Our aim is to further increase interactions or user engagement on the sites we're currently running. Integration to our system has been great since using this. I can't get enough how helpful their support was.

What specific problems in your company were solved by this product?

The time difference. The gap between us and their support is around three hours. This can pose serious problems from time to time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.