Price

by quote

Logo of Gigya
Ask Vendor A QuestionFind A Better App

Gigya REVIEW

Customer Support Software

6 user reviews
USER SATISFACTION 97%
OUR SCORE 7.5

What is Gigya?

Gigya is developed with the intent of fusing and using social media channels as avenues to garner more loyal customers and generate more sales,  does all that and more by allowing businesses to properly identify visitors of their websites and provide them with the tools to help them engage and interact with them, gather reliable information and valuable insights, and then convert them into loyal and engaged clients.

With Gigya, brands are equipped with capabilities and functionalities that allow them to utilize social registrations, which in turn spike up their customer value and at the same time, open more channels for communication as well as social engagement.

Overview of Gigya Benefits

Build better business relationships by turning visitors of your company website into loyal and engaged customers.

With Gigya, you can register and identify clients across your brand’s websites and applications. In addition, you can also consolidate, organize, and manage profile data of your customers while ensuring you comply with the regulation policies of major social networks. Save your users the difficulty of filling out registration forms and remembering tedious username and password combinations while assuring first-party data capture for your company.

Engage your customers and provide more outstanding experiences by integrating data into your company’s marketing and service applications.

Gigya presents multiple ways of how businesses can greatly benefit from its scalable social CRM platform. Here are some of the advantages Gigya brings to the fray:

  • Seamless connection to customer sites, applications, and devices, as well as social and identity providers via a single “Super API”.
  • Online businesses can experience effortless and personalized marketing strategies and implementation with the social sign-on feature.
  • The system offers plugins that facilitate and drive referral traffic from social networking sites.
  • Improved community engagement via activity feeds, comments, and live chat plugins.
  • Gather reliable data and rake in high-value insights with detailed and specific reporting.

Overview of Gigya Features

  • Social Login
  • Registration-as-a-Service
  • Single Sign-On
  • Social Plugins
  • Gamification
  • Identity Storage
  • Identity Access
  • Identity Compliance
  • SocialSync™
  • NEXUS Partner Ecosystem
  • Consumer Insights
  • iRank
  • Analytics

Gigya Position In Our Categories

Position of Gigya in our main categories:

200

Gigya is one of the top 200 Customer Support Software products

200

Gigya is one of the top 200
Customer Support Software products


If you are interested in Gigya it might also be beneficial to investigate other subcategories of Best Customer Support Software gathered in our database of SaaS software reviews.Live Chat Software, Help Desk & Ticketing Software, IT Service Management Software

Every organization has different wants and needs a software that can be customized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no system can proffer perfect features off-the-shelf. When you try to find a software product, first be sure what you need it for. Read some Gigya reviews and ask yourself do you desire basic tools or do you require advanced tools? Are there any industry-specific tools that you are looking for? Get the answers to these questions to assist your search. There are multiple elements that you need to consider and these include your finances, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the system that offers all that you require to improve your company efficiency and productivity.

How Much Does Gigya Cost?

Gigya Pricing Plans:

To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gigya reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Gigya. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

150

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • Canada
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

What are Gigya pricing details?

Gigya Pricing Plans:

To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.

What integrations are available for Gigya?

Gigya supports integrations with the following business systems and applications:

  • Acquia
  • Adobe AudienceManager
  • Adobe Omniture
  • Akismet
  • The Appreciation Engine
  • Baynote
  • Blueconic
  • Bluehornet
  • BlueKai
  • Bronto
  • CalmSea
  • Certona
  • Constant Contact
  • Convio
  • Core Audience
  • Coremetrics
  • CrowdRiss
  • DemandWare
  • Dis.cuss.it
  • Disqus
  • DoubleClick
  • Drupal
  • eDialog
  • eloqua
  • emarsys
  • ExactTarget
  • Experian
  • ExpressionENgine
  • FileMobile
  • Fun Mobility
  • Google
  • Hubspot
  • Hybris Software
  • Informatics
  • Intent
  • ir.deto
  • Jive
  • Kevy
  • KISSmetrics
  • Knotice
  • xKrux
  • Listrak
  • Livefyre
  • LivePerson
  • Lotame
  • Magento
  • Marketi
  • MZinga
  • MailChimp
  • Maxymiser
  • Micros Retail
  • Wordpress
  • Webtrends
  • IBM WebSphere
  • Unica
  • Urban Airshop
  • Usablenet
  • TagMan
  • Trulioo
  • TunTo
  • Umbek
  • Tableau
  • Shopify
  • Smartify
  • Socure
  • StrongView
  • Scene7
  • Selligent
  • SendGrid
  • SailThru
  • Salesforce
  • SilverPop
  • SiteCore
  • RichRelevance
  • Relevant
  • Responsys
  • RapidEngage
  • Oracle
  • Oracle ATG
  • Push.io
  • RadiumOne
  • NinjaMetrics
  • Ooyala
  • Olapic
  • NetSuite
  • Mollom
  • MPP
  • MyBuys
  • Netino

User reviews


User reviews in total: 6

6
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Doyle

1 week ago


Pros:
Product integration straight into our system has been simple. It's buttery smooth. Gigya has surprised us in a lot of ways than what we expected. Take note that Gigya is an international firm.

Cons:
We're trying to acquire as much insight as we can in our user base. Our aim is to further increase interactions or user engagement on the sites we're currently running. Integration to our system has been great since using this. I can't get enough how helpful their support was.

The least favorable review

Ben

2 weeks ago


Pros:
The implementation quickness of Gigya by our devs is amazing. Support has been friendly since reaching out to them for help. We can't help but appreciate the stuff that they've done for us. Thank you, Nesrine for being overly helpful!

Cons:
There's nothing major that stands out. Some parts of the documentation may need a bit of updating. This goes for new socialize.js links.

Published 1 week ago
Verified
user
Product integration straight into our system has been simple. It's buttery smooth. Gigya has surprised us in a lot of ways than what we expected. Take note that Gigya is...



What do you think about this review? Great Poor
Published 2 weeks ago
Verified
user
The implementation quickness of Gigya by our devs is amazing. Support has been friendly since reaching out to them for help. We can't help but appreciate the stuff that...



What do you think about this review? Great Poor
Published 2 weeks ago
Verified
user
It social integration is completely updated. It has a ton of social network that can handle. It's way more than what we expected. Really great options in its arsenal...



What do you think about this review? Great Poor
Published 2 weeks ago
Verified
user
Being Registration-as-a-Service user, I love how I can organized and query user data directly from Identity Storage. We're currently leveraging its Single Sing On...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Gigya offers social network integrations, social login, modules, audits and responses. The platform allows us to invite clients. We can coordinate the items into our...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user

What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified