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Gigya REVIEW

Customer Support Software

2 user reviews
USER SATISFACTION 97%
OUR SCORE 7.5

What is Gigya?

Gigya is developed with the intent of fusing and using social media channels as avenues to garner more loyal customers and generate more sales,  does all that and more by allowing businesses to properly identify visitors of their websites and provide them with the tools to help them engage and interact with them, gather reliable information and valuable insights, and then convert them into loyal and engaged clients.

With Gigya, brands are equipped with capabilities and functionalities that allow them to utilize social registrations, which in turn spike up their customer value and at the same time, open more channels for communication as well as social engagement.

Overview of Gigya Benefits

Build better business relationships by turning visitors of your company website into loyal and engaged customers.

With Gigya, you can register and identify clients across your brand’s websites and applications. In addition, you can also consolidate, organize, and manage profile data of your customers while ensuring you comply with the regulation policies of major social networks. Save your users the difficulty of filling out registration forms and remembering tedious username and password combinations while assuring first-party data capture for your company.

Engage your customers and provide more outstanding experiences by integrating data into your company’s marketing and service applications.

Gigya presents multiple ways of how businesses can greatly benefit from its scalable social CRM platform. Here are some of the advantages Gigya brings to the fray:

  • Seamless connection to customer sites, applications, and devices, as well as social and identity providers via a single “Super API”.
  • Online businesses can experience effortless and personalized marketing strategies and implementation with the social sign-on feature.
  • The system offers plugins that facilitate and drive referral traffic from social networking sites.
  • Improved community engagement via activity feeds, comments, and live chat plugins.
  • Gather reliable data and rake in high-value insights with detailed and specific reporting.

Overview of Gigya Features

  • Social Login
  • Registration-as-a-Service
  • Single Sign-On
  • Social Plugins
  • Gamification
  • Identity Storage
  • Identity Access
  • Identity Compliance
  • SocialSync™
  • NEXUS Partner Ecosystem
  • Consumer Insights
  • iRank
  • Analytics

Gigya Position In Our Categories

Position of Gigya in our main categories:

100

Gigya is one of the top 100 Customer Support Software products

100

Gigya is one of the top 100
Customer Support Software products


If you are considering Gigya it might also be sensible to analyze other subcategories of Best Customer Support Software gathered in our base of SaaS software reviews: Call Center Software, Help Desk & Ticketing Software, IT Service Management Software

Every company is different, and may need a particular type of Customer Support Software solution that will be adjusted to their company size, type of clients and employees and even particular industry they deal with. We advise you don't count on getting an ideal app that is going to work for every company regardless of their history is. It may be a good idea to read a few Gigya reviews first and even then you should remember what the solution is intended to do for your company and your employees. Do you need a simple and straightforward solution with only elementary functions? Will you really make use of the complex tools needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy service that will fit your budget.

How Much Does Gigya Cost?

Gigya Pricing Plans For Enterprises & Small Business:

Pricing available by quote. Contact Gigya directly for more information about pricing details.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gigya reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Gigya. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

150

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • Canada
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

Gigya User Reviews


Tabitha - 3 months ago

Verified
user

What are Gigya pricing details?

Gigya Pricing Plans:

Pricing available by quote. Contact Gigya directly for more information about pricing details.

What integrations are available for Gigya?

Gigya supports integrations with the following business systems and applications:

  • Acquia
  • Adobe AudienceManager
  • Adobe Omniture
  • Akismet
  • The Appreciation Engine
  • Baynote
  • Blueconic
  • Bluehornet
  • BlueKai
  • Bronto
  • CalmSea
  • Certona
  • Constant Contact
  • Convio
  • Core Audience
  • Coremetrics
  • CrowdRiss
  • DemandWare
  • Dis.cuss.it
  • Disqus
  • DoubleClick
  • Drupal
  • eDialog
  • eloqua
  • emarsys
  • ExactTarget
  • Experian
  • ExpressionENgine
  • FileMobile
  • Fun Mobility
  • Google
  • Hubspot
  • Hybris Software
  • Informatics
  • Intent
  • ir.deto
  • Jive
  • Kevy
  • KISSmetrics
  • Knotice
  • xKrux
  • Listrak
  • Livefyre
  • LivePerson
  • Lotame
  • Magento
  • Marketi
  • MZinga
  • MailChimp
  • Maxymiser
  • Micros Retail
  • WordPress
  • Webtrends
  • IBM WebSphere
  • Unica
  • Urban Airshop
  • Usablenet
  • TagMan
  • Trulioo
  • TunTo
  • Umbek
  • Tableau
  • Shopify
  • Smartify
  • Socure
  • StrongView
  • Scene7
  • Selligent
  • SendGrid
  • SailThru
  • Salesforce
  • SilverPop
  • SiteCore
  • RichRelevance
  • Relevant
  • Responsys
  • RapidEngage
  • Oracle
  • Oracle ATG
  • Push.io
  • RadiumOne
  • NinjaMetrics
  • Ooyala
  • Olapic
  • NetSuite
  • Mollom
  • MPP
  • MyBuys
  • Netino

User reviews


2 Reviews

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Average Rating

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The most favorable review

Tabitha

3 months ago


Pros:
Gigya offers social network integrations, social login, modules, audits and responses. The platform allows us to invite clients. We can coordinate the items into our framework effortlessly. I can clearly say that Gigya is such a wonderful and universal organization. Thanks to this platform we can deal with different locals easier.

Cons:
We had some problems with implementation, since we dispersed our group US East Coast and India, we need to redesign some documentation and the 3 hour time distinction is a challenge now.

The least favorable review

Viola

3 months ago


Pros:
I love the social integrations with various networks, and the good thing is they make integrations continuously with other social networks too. There are lot of features that make our work easier, such as: social sharing, reviews and data gathering. Their support team is fascinating, whenever we want to make some changes, or have some issues they are ready to help, so we can get the most out of the platform.

Cons:
In my opinion, they need to work on the speed on installation. Everything else is good.


Tabitha - 3 months ago

Verified
user
Gigya offers social network integrations, social login, modules, audits and responses. The platform allows us to invite clients. We can coordinate the items into our...

Viola - 3 months ago

Verified
user
I love the social integrations with various networks, and the good thing is they make integrations continuously with other social networks too. There are lot of features...

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