A fantastic approach in linking with people.

What are the best aspects of this product?

I have a hard time starting things off. It's great having Google Hangouts. I'll start with its seamless integration with G-Mail. I love using G-Mail.

What aspects are problematic or could work better?

I hate how Hangouts with disconnect from time to time. Thing is, it doesn't happen as much compared to its market competitors. I hate how you're restricted from sending a reminder e-mail to other Hangouts contacts. What's more, you can't drag and order older conversation directly to the side bar or making them as "read."

What specific problems in your company were solved by this product?

We currently run on remote employees. This includes home-based workers. For instance, one is a manager located in another state who prefers sharing a Hangout with the office despite being at the comfort of his own home. It's like that Star Wars flick where people can be "beamed" even whem they're not physically present.

Are you a current user of this product?

Yes