Price

Free

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Google Hangouts REVIEW

Communications Software

20 user reviews
USER SATISFACTION 98%
OUR SCORE 8.8
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apps.google.com

What is Google Hangouts?

Google Hangouts is a singular communications platform developed by Google to help users initiate and engage in various communications channels, including text, voice or video chats. The platform has proven to be effective in either one-on-one implementation or in a group. Hangouts are integrated into Google+ and Gmail. For added mobility and versatility, mobile apps for iOS and Android devices are also available.

Despite of being perceived as a messaging platform for individual users, Google Hangouts handles with ease the communication demands of corporate environments. The advantage in such case is that the employees get to communicate using a platform reminiscent of social networks, and feel comfortable sharing information they know will be secured in accordance with newest protection standards. Being a Google product, Hangouts has no trouble integrating with popular business systems and applications, among others Slack, West Unified Communications, Zendesk, Fresh Service, Sprint, and many more. The pricing scheme is also flexible to allow all types of companies to get grasp of its functionality.

Overview of Google Hangouts Benefits

As we already mentioned, Hangouts is commonly perceived as an app designed for individual usage, but the truth is that there are many ways for businesses to benefit from it as well. In corporate environments, Google Hangouts can be deployed as a cost-effective collaboration platform for enterprise customers. Business owners and entrepreneurs can interact with their co-workers an customers via via HD video, voice or text. They can also save expenses and time on travel with Hangout’s face-to-face functionality for online meetings and conferences

Google Hangouts’ pricing starts at $5 for 30 GB of storage, and only the double to make the storage unlimited. With all reputation of Google to back it up, Google Hangouts is without any doubt one of the most affordable and handy communication tools available in the market. It is because of this that it currently holds one of the leading positions in our Communications Software category, following providers such as Skype, 8×8 VoIP, RingCentral, and ShoreTel.

For businesses that engage in or require video broadcasting, Hangouts also has a feature called Google Hangouts on Air, which enables Google+ users to stream video calls live via YouTube. Hangouts on Air has proven to be an efficient and inexpensive way for business to conduct online seminars and talk shows. Users also get to integrate it with popular business systems and service providers, among which Zendesk, Slack, Fresh Service, and many more.

Google Hangouts effectively combines the features and functioalities of previous Google business apps, specifically the Google Talk app. With its integration with Google Voice, Hangouts offer users with the capability to call domestic phone numbers from their computing devices for free.

Overview of Google Hangouts Features

  • HD video calls
  • Voice Calls
  • Instant Messaging
  • HD Group Conferencing for up to 15 people
  • Auto Screen Focus
  • Intelligent Muting
  • Compatibility with multiple computing devices
  • Built-in screen sharing
  • Hangout On Air
  • Integration with other Google applications
  • Custom Control for Admins

Google Hangouts Position In Our Categories

Position of Google Hangouts in our main categories:

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20

Google Hangouts is one of the top 20 Communications Software products

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20

Google Hangouts is one of the top 20
Communications Software products


Google Hangouts is also listed in the following subcategories:

Category:Position:Category:Position:
VoIP Software#6
Category:Position:
VoIP Software#6

Every company has different requirements and needs a system that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you require it for. Read some Google Hangouts reviews and ask yourself do you need basic features or do you require advanced functionality? Are there any industry-specific tools that you are searching for? Obtain the answers to these questions to help your search. There are multiple elements that you need to mull over and these include your budget, particular business needs, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the system that offers all that you need to enhance your company effectiveness and productivity.

How Much Does Google Hangouts Cost?

Google Hangouts Pricing Plans:

Google Hangouts is available for free for receiving and making calls and video conferencing.

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Google Hangouts reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Google Hangouts. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

189

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are Google Hangouts pricing details?

Google Hangouts Pricing Plans:

Google Hangouts is available for free for receiving and making calls and video conferencing.

What integrations are available for Google Hangouts?

Google Hangouts offer integrations with the following business systems and applications:

  • Google Apps
  • Zendesk
  • UberConference
  • HipChat
  • FreshService
  • Flowdock
  • Slack
  • Liferay
  • West Unified Communications
  • Sprint
  • Smartsheet
  • Lucid

User reviews


User reviews in total: 20

15
5
0
0
0

Average Rating:

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The most favorable review

Edna

1 month ago


Pros: You can easily call any phone number in any country at a reasonable price. You can call phone numbers and even Gmail contacts, with the option for video conference calls with several contacts at the same time.

Cons: You can not have your own phone number. If you want people to call you, you will have to provide maybe a Skype numbe, which is bad because you sometimes will have to switch between apps just to receive calls.

The least favorable review

Francis

3 months ago


Pros: The integrations with various Google products (Gmail, Google Calendar, etc) make my life easy. The iOS app is also nice and works well. Screen sharing is nice and conference calling is a must have and works well. It's easy to setup as well.

Cons: Like most Google products after a year they seem to go downhill. i've had issues with dropped audio in the last few weeks. It's a decent resource hog for me and if you have more than a handful of people on a call it can get real spotty. The website's interface is not intuitive to me as well.

Published 1 month ago
Verified
user
You can easily call any phone number in any country at a reasonable price. You can call phone numbers and even Gmail contacts, with the option for video conference calls...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
Google Hangouts helps keep my connected with clients. It prevents me from typing formal e-mails to anyone. If I need to ask something, I can easily hop in and see if...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It is a very simple messenger that can be accessed from almost any device. When traveling internationally I can still message people like I always do. VOIP features are...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
The integrations with various Google products (Gmail, Google Calendar, etc) make my life easy. The iOS app is also nice and works well. Screen sharing is nice and...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Experience with Hangouts is both dependable and highly intuitive. It's simple in setting up a metting with a group of people or sending texts to a person....



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
With Google Hangouts, I can text and call my friends for free, all through this one simple app. This app also allows for free multi-video calls, so you can have more than...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The product can be used without having to install added programs. It has G-Mail integration. Just about everyone owns a G-Mail account so no added steps to make an...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Google Hangouts feels to be the most secured video chatting platform I've used for a while. I'm really concerned about my chats and video calls but I feel assured since...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Since our office is extensively utilizing Google Drive and G-Mail, it's hardly surprising that we're


What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I can easily launch Hangouts from Gmail or add it to my calendar events, making online meetings easy to set up. And the integration with Google Voice means I use it for...



What do you think about this review? Great Poor

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