Price

$5

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Google Hangouts REVIEW

Communications Software

20 user reviews
USER SATISFACTION 98%
OUR SCORE 8.8

What is Google Hangouts?

Google Hangouts is a singular communications platform developed by Google to help users initiate and engage in various communications channels, including text, voice or video chats. The platform has proven to be effective in either one-on-one implementation or in a group. Hangouts are integrated into Google+ and Gmail. For added mobility and versatility, mobile apps for iOS and Android devices are also available.

Despite of being perceived as a messaging platform for individual users, Google Hangouts handles with ease the communication demands of corporate environments. The advantage in such case is that the employees get to communicate using a platform reminiscent of social networks, and feel comfortable sharing information they know will be secured in accordance with newest protection standards. Being a Google product, Hangouts has no trouble integrating with popular business systems and applications, among others Slack, West Unified Communications, Zendesk, Fresh Service, Sprint, and many more. The pricing scheme is also flexible to allow all types of companies to get grasp of its functionality.

Overview of Google Hangouts Benefits

As we already mentioned, Hangouts is commonly perceived as an app designed for individual usage, but the truth is that there are many ways for businesses to benefit from it as well. In corporate environments, Google Hangouts can be deployed as a cost-effective collaboration platform for enterprise customers. Business owners and entrepreneurs can interact with their co-workers an customers via via HD video, voice or text. They can also save expenses and time on travel with Hangout’s face-to-face functionality for online meetings and conferences

Google Hangouts’ pricing starts at $5 for 30 GB of storage, and only the double to make the storage unlimited. With all reputation of Google to back it up, Google Hangouts is without any doubt one of the most affordable and handy communication tools available in the market. It is because of this that it currently holds one of the leading positions in our Communications Software category, following providers such as Skype, 8×8 VoIP, RingCentral, and ShoreTel.

For businesses that engage in or require video broadcasting, Hangouts also has a feature called Google Hangouts on Air, which enables Google+ users to stream video calls live via YouTube. Hangouts on Air has proven to be an efficient and inexpensive way for business to conduct online seminars and talk shows. Users also get to integrate it with popular business systems and service providers, among which Zendesk, Slack, Fresh Service, and many more.

Google Hangouts effectively combines the features and functioalities of previous Google business apps, specifically the Google Talk app. With its integration with Google Voice, Hangouts offer users with the capability to call domestic phone numbers from their computing devices for free.

Overview of Google Hangouts Features

  • HD video calls
  • Voice Calls
  • Instant Messaging
  • HD Group Conferencing for up to 15 people
  • Auto Screen Focus
  • Intelligent Muting
  • Compatibility with multiple computing devices
  • Built-in screen sharing
  • Hangout On Air
  • Integration with other Google applications
  • Custom Control for Admins

Google Hangouts Position In Our Categories

Position of Google Hangouts in our main categories:

10

Google Hangouts is one of the top 10 Communications Software products

10

Google Hangouts is one of the top 10
Communications Software products


Google Hangouts is also listed in the following subcategories:

Category:Position:Category:Position:
VoIP Software#6
Category:Position:
VoIP Software#6

There are popular and widely used solutions in each software category. But are they necessarily the best fit for your company’s unique requirements? A market-leading software product may have thousands of subscribers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few Google Hangouts reviews and consider the aspects that you want in the software such as the fees, main tools, available integrations etc. Then, shortlist a few solutions that fit your wants. Try out the free trials of these platforms, read online opinions, get clarifications from the maker, and do your investigation thoroughly. This exhaustive groundwork is certain to help you choose the most excellent software application for your organization’s unique requirements.

How Much Does Google Hangouts Cost?

Google Hangouts Pricing Plans:

Google Hangouts is part of the business suite Google Apps for Work, which is available in two SMB and enterprise pricing packages. Give the details a look, and choose a suitable package for your needs.

Google Apps – $5/user/month

  • Business email addresses (name@yourcompany.com)
  • Video and voice calls
  • Integrated online calendars
  • 30GB of online storage for file syncing and sharing
  • Online text documents, spreadsheets and slides
  • Easy to create project sites
  • Security and admin controls
  • 24/7 phone and email support

Google Apps with unlimited storage and Vault – $10/user/month

  • All Google Apps features
  • Unlimited Storage (or 1TB per user if fewer than 5 users)
  • Advanced admin controls for Drive
  • Audit and reporting insights for Drive content and sharing
  • Google Vault for eDiscovery covering emails, chats, docs and files
  • Easily search and export to different formats
  • Archive all emails sent by your company
  • Set message retention policies
  • Place and enforce litigation holds on inboxes

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Google Hangouts reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Google Hangouts. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

189

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are Google Hangouts pricing details?

Google Hangouts Pricing Plans:

Google Hangouts is part of the business suite Google Apps for Work, which is available in two SMB and enterprise pricing packages. Give the details a look, and choose a suitable package for your needs.

Google Apps – $5/user/month

  • Business email addresses (name@yourcompany.com)
  • Video and voice calls
  • Integrated online calendars
  • 30GB of online storage for file syncing and sharing
  • Online text documents, spreadsheets and slides
  • Easy to create project sites
  • Security and admin controls
  • 24/7 phone and email support

Google Apps with unlimited storage and Vault – $10/user/month

  • All Google Apps features
  • Unlimited Storage (or 1TB per user if fewer than 5 users)
  • Advanced admin controls for Drive
  • Audit and reporting insights for Drive content and sharing
  • Google Vault for eDiscovery covering emails, chats, docs and files
  • Easily search and export to different formats
  • Archive all emails sent by your company
  • Set message retention policies
  • Place and enforce litigation holds on inboxes

What integrations are available for Google Hangouts?

Google Hangouts offer integrations with the following business systems and applications:

  • Google Apps
  • Zendesk
  • UberConference
  • HipChat
  • FreshService
  • Flowdock
  • Slack
  • Liferay
  • West Unified Communications
  • Sprint
  • Smartsheet
  • Lucid

User reviews


User reviews in total: 20

15
5
0
0
0

Average Rating:

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The most favorable review

Tom

3 months ago


Pros:
Experience with Hangouts is both dependable and highly intuitive. It's simple in setting up a metting with a group of people or sending texts to a person. Video/text/voice chat are easy to do. The mobile app is super easy to utilize.

Cons:
There have been instances where video quality isn't as sharp as usual. In addition, I can't spot an option for mouse and wireless keyboard control. That means teams seeking such options may need to opt for such functionality. Hangouts won't end the conference even when all parties have wrapped up the meeting.

The least favorable review

Ron

3 months ago


Pros:
Very simple to use. It makes conversations a lot mroe efficient. The toolbar isn't as complicated or filled up with too much data. The software enabled me to interact with people outside work.

Cons:
Whenever I'm opening Chrome, the "Hangouts" function would seemingly open. There have been instances when I don't want that to open while surfing on the web. It irritates me everytime whenver the tool is being opened. It takes a long while to shut down the software.

Published 3 months ago
Verified
user
Very simple to use. It makes conversations a lot mroe efficient. The toolbar isn't as complicated or filled up with too much data. The software enabled me to interact...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Experience with Hangouts is both dependable and highly intuitive. It's simple in setting up a metting with a group of people or sending texts to a person....



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Google Hangouts lets me stay connected with clients. Having the ability to video chat at the same time makes some conversations even easier. I also love that I can use it...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
It is a very simple messenger that can be accessed from almost any device. When traveling internationally I can still message people like I always do. VOIP features are...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
What I likem ost with Google Hangouts is having that ability to text messaging friends free of charge. I can also call them for free! It's all done in a simple and...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like that Google Calendar automatically creates a Hangout link for every event on the calendar, making it easy to find and access the video conference. I also like that...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I can easily launch Hangouts from Gmail or add it to my calendar events, making online meetings easy to set up. And the integration with Google Voice means I use it for...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
All of my co-workers and most of my friends also utilize Hangouts. It's an easy, efficient way to communicate with everyone I need to communicate with during the work...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
You can easily call any phone number in any country at a reasonable price. You can call phone numbers and even Gmail contacts, with the option for video conference calls...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
By default, it has Android. You can fully use it for text messaging or online chat. It can utilized as a VoIP. Calling via Google Voice numner by means of a Hangouts...



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