What are the best aspects of this product?
It is a very simple messenger that can be accessed from almost any device. When traveling internationally I can still message people like I always do. VOIP features are nice as well, especially since you can get a second number for free.
What aspects are problematic or could work better?
VOIP can be tricky to set up depending on how you are trying to use it. Signal seems to have more effect on VOIP than video conferencing when using a mobile device. There is also no way to tell if it is a VOIP call through Hangouts or a standard call if using a phone.
What specific problems in your company were solved by this product?
It offers free international messaging and VOIP. Webinars are also a perk.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year