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User review of Google Hangouts

An intuitive and reliable experience with its ease and integrations

- by Moses

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The Hangouts experience itself is intuitive and reliable. It's very easy to arrange a meeting with a group, or just to send a text-like message to a contact. I like how it is integrated with Gmail and Google Calendar. It also makes it easy to allow multiple people to screen-share during a session, which is a paid feature in many other video conferencing platforms.

What aspects are problematic or could work better?

At times the video quality is less than sharp. There is no option for remote keyboard and mouse control, so teams looking for that option may need a separate solution for that. Also, at times the Hangout doesn't automatically end when all parties leave the meeting.

What specific problems in your company were solved by this product?

When I need to quickly be able to swap views of my screen and another person's screen during a video chat, Google Hangouts is my go-to tool. Because it is so easy for anyone to install the voice and video plugins, I've been able to have video conferencing with people all over the world at no charge.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Graphic Design

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.